Logistics Coordinator
5 days ago
We are seeking a Logistics Coordinator to join our West End Express team.
Job SummaryThe successful candidate will be responsible for scheduling, dispatching, and resolving problems for our drivers, contractors, and carriers. This is a deadline-driven environment that requires exceptional communication skills, proactive customer service skills, and the ability to problem-solve.
Key Responsibilities:- Schedule and dispatch drivers, contractors, and carriers in an efficient and timely manner.
- Plan routes to ensure pick-ups and deliveries are completed on schedule.
- Build strong relationships with carriers and customers.
- Assess driver and vehicle capability for each requested haul.
- Track and trace shipments.
- Problem-solve and communicate any issues, delays, or concerns with shipments.
- Ensure accurate and timely reporting and data entry.
- Provide exceptional customer service to carriers and internal/external customers.
To be successful in this role, you will need:
- Exceptional communication skills and attention to detail.
- Dispatching experience in the trucking industry.
- Port, Over The Road, Full Truckload, and Less Than Truckload experience.
- Bilingual Spanish/English a plus, but not required.
- Possess knowledge of logistical concepts, supply chain terminology, and dispatch best practices.
- Ability to analyze complex situations and reach productive decisions based on informed judgment.
- Strong negotiation skills and ability to overcome objections.
- Ability to multitask and prioritize daily tasks.
We offer competitive pay, medical, dental, and vision benefits, paid time off (PTO), and paid holidays.
This position is located at West End Express in Dayton, NJ 08810.
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