Customer Service Coordinator

17 hours ago


Lawton, Oklahoma, United States The GEO Group Full time
About Us

The GEO Group, a leading provider of correctional and community reentry services, offers a dynamic work environment with opportunities for growth and development.

As an employee, you'll be part of a team that is dedicated to making a positive impact on the lives of individuals and communities.


Job Summary

We are seeking a highly organized and customer-focused Customer Service Coordinator to join our corporate office team. In this role, you will provide exceptional service to internal and external customers, handle incoming calls, greet and direct visitors, and perform various administrative tasks.


Responsibilities
  • Answer and direct phone calls in a professional and courteous manner, ensuring timely resolution of issues.
  • Greets and screens visitors, including assignment and tracking of visitor badges, and provides general information as needed.
  • Coordinates transportation services and performs clerical duties as required.
  • Assists with E-Mail notifications and other tasks assigned by management.

Requirements
  • A high school diploma or equivalent certification is required.
  • At least one year of experience in customer service or a related field is preferred.
  • Excellent communication skills, both verbal and written, are essential for success in this role.
  • Prior experience with Microsoft Windows programs and office procedures is a plus.
  • A valid state driver's license is required, but must not have been suspended or revoked.

Benefits

We offer a competitive salary range of $40,000 - $50,000 per year, depending on location, plus comprehensive benefits and opportunities for career advancement.

In addition to a rewarding work environment, you'll enjoy a wide range of benefits, including medical, dental, and vision coverage, 401(k) matching, and paid time off.



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