Sales Associate
3 weeks ago
As a Sales Associate - Brand Ambassador at PVH Corp., you will be responsible for creating an emotional connection between our customers and the brand. You will consistently exceed expectations, provide exceptional service, and display passion for our brand. This role is part of a team focused on delivering top-line sales results.
Key Responsibilities
- Customer Experience: Greet and offer assistance to every customer, focusing on customer engagement and suggestive selling to drive UPT and conversion.
- Maintain an in-depth knowledge of product and promotions to help explain value and build brand loyalty.
- Prioritize delivering an exceptional customer experience and always place our customer first; ask our customers for feedback and convey business opportunities to management.
Commitment to Efficiency
Execute processing, replenishment, cashiering, promotions, and visual/marketing directives in alignment with brand standards. Uphold backstock organization and adhere to all company tools, policies, and procedures. Maintain awareness of potential theft and report concerns to management.
Associate Morale
Demonstrate a sense of pride, commitment, and passion for the brand and our customers. Treat customers and store team professionally, courteously, and respectfully. Celebrate and embrace individuality, inclusion, and partnership; build relationships and seek out feedback for continuous self-development. Embrace innovation, change, and company initiatives; work collaboratively to accomplish brand goals and objectives.
Requirements
Prior retail experience is preferred. A high school graduate or equivalent is also preferred. A flexible schedule is required, including nights, weekends, and overnight shifts. Excellent communication and time management skills are essential. Ability to walk, stand, bend, reach, and squat for prolonged periods, and carry up to 20 pounds.
Compensation
PVH Corp. provides a market-competitive total rewards package to eligible associates, which includes diverse and robust health and insurance benefits to meet the varied needs of our associates. An above-market 401(k) contribution is also offered to help our associates save for retirement. We also offer career growth opportunities, empowering our associates to design their future at PVH.
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