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Senior Director of Advancement Services
1 month ago
At the Performing Arts Center, we are seeking a highly skilled and experienced Senior Director of Advancement Services to join our team. This is a full-time, exempt position that will play a critical role in maximizing the effectiveness of fundraising at our organization.
Key Responsibilities:- Design and implement a comprehensive Advancement Services plan to optimize fundraising efforts.
- Lead the Advancement Services team in meeting annual goals and conduct annual performance evaluations of direct reports.
- Establish strong working partnerships throughout the organization, forging and managing collaborative relationships at all levels.
- Oversee onboarding of new Advancement staff to ensure training in database use, gift acceptance and acknowledgement policies, and budget tracking.
- Oversee the Tessitura database of donors, prospects, and other relevant constituents, ensuring current, consistent, and accurate data.
- Develop and manage donor database usage guidelines and train Advancement staff to ensure protocols for entering, maintaining information, and creating queries are followed.
- Assess and recommend action on opportunities for improving data integrity and CRM function, including data cleanup projects and assessing potential software upgrades.
- Plan and oversee implementation of portfolio management programs with measurable targets for each fiscal year and track the performance of gift officers.
- Drive the moves management process in collaboration with the SVP and AVPs to ensure regular reviews and assessments of current prospects.
- Design dashboards for gift officers and run statistical, financial, and constituent reports as needed.
- Responsible for creating, vetting, and ensuring placement of accurate donor credit lines and donor acknowledgement lists for various formats and uses.
- Work with frontline fundraisers, facilities staff, and communication staff to plan and implement fabrication of donor signage and naming projects, including inscriptions and physical signage.
- Oversee acceptance and acknowledgement processes for in-kind donations.
- Assess and update The Music Center's gift acceptance policies in collaboration with Finance to ensure compliance and alignment with giving trends, tax law, and other relevant considerations.
- Facilitate Advancement staff work in developing expense and income projections and track expenditures and progress toward income goals throughout the year.
- Implement a system of monthly reporting on projections vs actuals for both income and expenses.
- Deliver Advancement yearly budget and mid-year income and expense projections as needed to the Finance office.
Qualifications:
- Minimum of five years of progressively responsible experience in the advancement services field.
- Experience as a supervisor and team lead in developing effective multi-year plans, a high-functioning staff, and a culture of collaboration and problem-solving.
- Experience, preferably at a database administrator level, creating and implementing plans for data input, usage, and clean up with Tessitura or other donor-focused CRM.
- Commitment to the highest level of accuracy and ethics in researching, storing, and reporting donor and prospect data.
- Superior organizational skills, ability to multi-task, and to effectively present complex information and respond to questions from people throughout the organization.
- Excellent analytical, planning, diagnostic, and supervisory skills, with reliably sound judgment, self-direction, attention to detail, and high energy.
- Action-oriented, entrepreneurial, collaborative, and visionary approach to organizational management preferred.
- Experience managing a team to achieve results across a diverse portfolio of responsibilities.
- Strong listening, writing, and speaking skills.
- Genuine interest in The Music Center's mission and commitment to the arts.
- Ability to work holidays, nights, and weekends as needed.
Vaccination Policy: The Music Center requires its employees to be vaccinated against COVID-19, subject to certain exemptions as required by law. New hires working at The Music Center must be fully vaccinated against COVID-19, receiving either the primary 2-dose or 1-dose vaccine.
