Welcome to Luxury Service Expert
2 days ago
At Marriott International, Inc., we are committed to delivering exceptional experiences that leave a lasting impression on our guests. As a Guest Arrival Expert, you will play a vital role in creating unforgettable moments for our visitors.
Job OverviewWe are seeking a highly motivated and detail-oriented individual to join our team as a Guest Arrival Expert. This is a full-time position that requires excellent communication skills, a strong work ethic, and the ability to multitask effectively.
In this role, you will be responsible for ensuring a seamless arrival experience for our guests, which includes processing operational needs, addressing guest requests, completing reports, and sharing information about the local area. Your primary goal will be to make transactions feel like part of the experience.
To excel in this position, you will need to have a high school diploma or equivalent, with no prior related work experience required. As a Guest Arrival Expert, you will be empowered to take initiative and move around your space to get things done. You will also need to maintain confidentiality, protect company assets, uphold quality standards, and ensure your uniform and personal appearance are professional at all times.
The estimated salary for this position is $50,000 - $60,000 per year, depending on location and qualifications. We offer a range of benefits, including competitive pay, opportunities for advancement, and a chance to be part of a global brand leader in luxury hospitality.
Key Responsibilities- Process operational needs and address guest requests in a timely and professional manner
- Complete reports and share information about the local area to enhance the guest experience
- Maintain confidentiality and protect company assets at all times
- Uphold quality standards and ensure uniform and personal appearance are professional
- Work effectively in a fast-paced environment and multitask with ease
At Marriott International, Inc., we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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