Front Desk Representative

2 days ago


San Antonio, Texas, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued customers. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Register guests and process check-ins and check-outs in a friendly and efficient manner
  • Respond to guest inquiries and resolve any issues in a timely and professional manner
  • Manage the front desk operations, including handling phone calls, emails, and messages
  • Maintain accurate records and reports, including guest information and hotel operations
  • Collaborate with other departments to ensure seamless guest service and hotel operations
Requirements
  • High school diploma or equivalent required; college coursework in a related field is a plus
  • Previous experience in a hotel or related field is preferred
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Basic math skills and ability to handle cash and operate a point-of-sale system
What We Offer

Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program. We also offer opportunities for professional growth and development, as well as a fun and dynamic work environment.



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