Customer Support and Internal Sales Manager

2 weeks ago


Piney Flats, Tennessee, United States Textron Full time

Job Summary:

This position is responsible for the global AA aftermarket sales support for all trade and internal accounts. In this role, you will lead all customer experience initiatives and manage day-to-day sales activities while ensuring all sales KPIs and objectives are met.

Key Responsibilities:

  • Lead global AA aftermarket sales support for all trade and internal accounts
  • Develop and implement customer experience initiatives to drive sales growth and customer satisfaction
  • Manage day-to-day sales activities, including sales forecasting, pipeline management, and sales performance analysis
  • Collaborate with cross-functional teams to ensure alignment and effective execution of sales strategies
  • Monitor and report on sales performance metrics, including sales revenue, customer acquisition, and retention rates

Requirements:

To be successful in this role, you will need:

  • Proven experience in sales leadership and customer experience management
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines


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