Customer Support and Internal Sales Manager
2 weeks ago
Job Summary:
This position is responsible for the global AA aftermarket sales support for all trade and internal accounts. In this role, you will lead all customer experience initiatives and manage day-to-day sales activities while ensuring all sales KPIs and objectives are met.
Key Responsibilities:
- Lead global AA aftermarket sales support for all trade and internal accounts
- Develop and implement customer experience initiatives to drive sales growth and customer satisfaction
- Manage day-to-day sales activities, including sales forecasting, pipeline management, and sales performance analysis
- Collaborate with cross-functional teams to ensure alignment and effective execution of sales strategies
- Monitor and report on sales performance metrics, including sales revenue, customer acquisition, and retention rates
Requirements:
To be successful in this role, you will need:
- Proven experience in sales leadership and customer experience management
- Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
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