Lead Sleep Specialist

6 days ago


Great Barrington, Massachusetts, United States Mattress Firm Full time
Unlock a Dream Career as a Lead Sleep Specialist at Mattress Firm

Are you ready to transform your career and become the ultimate sleep expert?

  • We're seeking a dynamic and results-driven Lead Sleep Specialist to join our team at Mattress Firm

 

About Us

As America's most trusted authority on sleep, Mattress Firm is committed to helping people sleep well to live well. With over 30 years of experience and more than 2,400 stores nationwide, we've helped millions of people get better sleep. Our purpose is to make a difference in the lives of our customers and employees.

 

Salary and Benefits

We offer a competitive salary range of $80,000 - $100,000 per year, depending on experience. Additionally, our benefits package includes:

  • Excellent career growth opportunities through on-the-job training and development programs
  • 401(k) with employer matching
  • Mental health and life resources
  • Medical, dental, prescription, and vision plans
  • Get paid on-demand
  • Base pay or uncapped commission
  • Employee discounts on Mattress Firm sleep products and accessories

 

Job Description

The Lead Sleep Specialist will lead the Mattress Firm vision, company initiatives, and achieve sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. This role is responsible for leading selling programs, driving related KPI results in multiple store units, and supporting the omni-channel experience.

  • Drive individual and team sales performance and KPIs.
  • Train and coach store employees in sales, product knowledge, and operating activities, providing constructive feedback; annual performance reviews, and Individual Development Plans.
  • Create an environment where customers are always at the center and have an exceptional experience.
  • Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions.
  • Assist in multi-store staffing, interviewing, and hiring qualified candidates.
  • Continue to develop skills, competencies, product knowledge through assigned coursework, training, and other company-led activities.
  • Achieve or exceed individual store financial targets through effective execution and customer service at the store level.
  • Ensure store execution of product merchandising, marketing, and POP standards.
  • Ensure company policies, including appearance and functionality standards, and state regulations are followed.
  • Partner with marketing to plan, implement, and monitor assigned store's social media strategy to positively impact brand awareness and increase sales.

 

Why Join Us?

At Mattress Firm, we value diversity and inclusion, respect and integrity, customer focus, and innovation. We're committed to creating a dynamic work environment that encourages growth, learning, and success. If you're passionate about sleep, eager to learn, and driven to succeed, we want to hear from you



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