Pharmacy Assistant

4 weeks ago


Los Angeles, California, United States Kaiser Permanente Full time
Job Summary:

As a Pharmacy Assistant at Kaiser Permanente, you will provide exceptional patient care and support to our pharmacy team. Under the direct supervision of a licensed pharmacist, you will be responsible for receiving and processing prescriptions, producing labels, packaging and selling filled prescriptions, and assisting with clerical functions.


Key Responsibilities:

  • Provide excellent customer service and telephone reception to patients in accordance with established service and telephone access standards.
  • Receive new prescriptions and/or refills, ensuring accurate entry/documentation of required information.
  • Identify prescriptions needing refill authorization and refer to providers.
  • Verify prescription information, including drug name, strength, direction for use, quantity, and refill information.
  • Alert pharmacists to missing information and potential issues with prescriptions.
  • Enter prescription and patient information into the pharmacy computer system and produce labels.
  • Process prescription refill authorization requests and enter responses from providers.
  • Package and sell filled prescriptions, maintaining a safe and secure environment.
  • Organize and maintain packaged prescriptions for efficient retrieval.
  • Prepare prescriptions for delivery by mail or UPS when requested.
  • Sell prescriptions and other pharmaceutical merchandise to members, verifying patient identity and providing correct change and receipts.
  • Record all transactions and receipt of cash, checks, or credit card charges in the cash register.
  • Maintain the security and integrity of the cash register drawer contents.
  • Count cash drawer change fund and prepare daily combined bank deposit for the pharmacy.
  • Follow Regional, Area, and location cash handling policies and procedures.
  • Prepare and reconcile daily cash register summary documents and forward to cash control as required.
  • Perform duties of the Inventory Control Assistant, including ordering and receiving pharmaceutical merchandise, affixing price labels, and restocking shelves.
  • Make recommendations to management regarding systems or operational improvements to enhance services provided by the department.
  • Maintain a safe, secure, and efficient work environment, adhering to Kaiser Permanente's policies and procedures.

Requirements:

  • Excellent customer service and telephone reception skills.
  • Excellent written and verbal English-speaking communication skills (Foreign language ability may be required at specific locations).
  • Ability to read, understand, and transcribe pharmaceutical information.
  • Demonstrated mathematical skills (add, subtract, multiply, divide).
  • MUST PASS BACKGROUND CHECK.
  • Ability to stand for long periods, communicate with co-workers and patients, and lift/transport 1-50 lbs.
  • Light to moderate carrying, pulling, pushing, walking, and frequent bending, stooping, and reaching.
  • Bilingual (English/Spanish) Level II required.

Notes:

  • Must successfully pass or have passed the bilingual test (within the last 12 months), or be active in the QBS program.

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