Orthopaedic Scheduler

1 month ago


Gainesville, Florida, United States Orthopaedic Solutions Management Full time
Job Summary

We are seeking a highly organized and detail-oriented Orthopaedic Scheduler to join our team at Orthopaedic Solutions Management. The successful candidate will be responsible for coordinating and scheduling procedures and surgeries, as well as interacting with patients, physicians, and other staff members.

Key Responsibilities
  • Coordinate and schedule procedures and surgeries, pre and post-op appointments as designated by physicians.
  • Interact with patients, physicians, and other staff members, providing timely and responsive information.
  • Coordinate processes and route all paperwork as required to meet physician and facility requirements.
  • Initiate and track medical clearances as required by physician or physician extender.
  • Initiate and track authorization for procedures, surgeries, ancillary services, and medical supplies, as needed for surgery.
  • Obtain financial estimate for procedures, surgeries, ancillary services, and medical supplies.
  • Contact the patient to ensure that pre-payment is collected prior to procedure being performed, following guidelines.
  • Triages, manages, and documents all incoming surgery-related calls to physician.
  • Complete all tasks and orders in a timely manner.
  • Scan internal documents accurately into patient's medical record.
  • Demonstrate courteous and helpfulness toward patients and their families.
  • Display flexibility in work schedule dependent on clinic needs.
  • Maintains strictest confidentiality in accordance with HIPAA compliance.
  • Answer phone calls, emails, and follow up with clinical inbox.
  • Coordinate and make sure that all DME is available prior to surgery.
  • Completes all disability forms for patient.
  • Other duties as assigned.


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