Trade Field Project Coordinator Specialist
7 days ago
We are seeking a skilled Trade Field Project Coordinator to join our team in Charlotte. As a key member of our installation team, you will be responsible for ensuring seamless customer experiences through effective job coordination and communication.
Key Responsibilities- Meet installers at job sites and introduce them to customers, verifying sizes and attributes while setting customer expectations.
- Respond to contractors and installers for assistance at the job sites, following recovery processes as needed.
- Inspect delivered products to ensure all necessary items are received for the job.
- Troubleshoot problem installations and report findings to the Installation Manager and Sales Reps.
- Make minor service repairs when possible and assist service technicians as needed.
- Complete assigned reporting responsibilities accurately and promptly.
- Visit every project at least once and complete necessary tasks, including walkthroughs.
- High School Diploma or equivalent required
- Building/contractor knowledge is helpful.
- Excellent organizational, social, and customer skills are necessary.
- Proficiency in Microsoft Word, Excel, and PowerPoint applications is beneficial.
- Able to develop expertise in PQM, PSI, OMS.
- Outgoing and highly motivated personality with excellent communication and interpersonal skills.
- Ability to work independently with minimal supervision and build a comprehensive product knowledge base.
- Estimated Salary: $50,000 - $70,000 per year based on experience and qualifications
- Competitive Compensation Package
- 401(k) Matching- 50% up to 6% after 1 year of employment
- Profit Sharing
- Insurance (Medical, Dental, Vision)- First of the month after 30 days of employment
- 9 Paid Holidays
- Vacation/PTO
- Life Insurance
Pella Windows and Doors of North Carolina and Southwest Virginia values its employees and offers a supportive team-oriented environment. We encourage growth and professional development within the company.
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