Trade Field Project Coordinator Specialist

7 days ago


Charlotte, North Carolina, United States Pella Windows and Doors of North Carolina and Southwest Virginia Full time
Job Overview

We are seeking a skilled Trade Field Project Coordinator to join our team in Charlotte. As a key member of our installation team, you will be responsible for ensuring seamless customer experiences through effective job coordination and communication.

Key Responsibilities
  • Meet installers at job sites and introduce them to customers, verifying sizes and attributes while setting customer expectations.
  • Respond to contractors and installers for assistance at the job sites, following recovery processes as needed.
  • Inspect delivered products to ensure all necessary items are received for the job.
  • Troubleshoot problem installations and report findings to the Installation Manager and Sales Reps.
  • Make minor service repairs when possible and assist service technicians as needed.
  • Complete assigned reporting responsibilities accurately and promptly.
  • Visit every project at least once and complete necessary tasks, including walkthroughs.
Requirements
  • High School Diploma or equivalent required
  • Building/contractor knowledge is helpful.
  • Excellent organizational, social, and customer skills are necessary.
  • Proficiency in Microsoft Word, Excel, and PowerPoint applications is beneficial.
  • Able to develop expertise in PQM, PSI, OMS.
  • Outgoing and highly motivated personality with excellent communication and interpersonal skills.
  • Ability to work independently with minimal supervision and build a comprehensive product knowledge base.
Benefits
  • Estimated Salary: $50,000 - $70,000 per year based on experience and qualifications
  • Competitive Compensation Package
  • 401(k) Matching- 50% up to 6% after 1 year of employment
  • Profit Sharing
  • Insurance (Medical, Dental, Vision)- First of the month after 30 days of employment
  • 9 Paid Holidays
  • Vacation/PTO
  • Life Insurance
About Us

Pella Windows and Doors of North Carolina and Southwest Virginia values its employees and offers a supportive team-oriented environment. We encourage growth and professional development within the company.



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