Clinical Operations Manager
7 days ago
This is an excellent opportunity for experienced professionals to join our dynamic team and take on the role of Clinical Office Manager. As a key member of our leadership team, you will oversee the day-to-day operations of our medical office, ensuring seamless delivery of patient care services.
About the Job
- Estimated Salary: $65,000 - $90,000 per year (dependent on location and experience)
- As a Clinical Office Manager, you will be responsible for managing all aspects of non-clinical staff operations in the office, including financial management, employee relations, customer service, training and education, facilities management, timesheet management, and site performance reports.
- You will work closely with providers to maintain orderly and efficient workflows in the office and lead daily huddles to discuss daily schedules, patient metrics, office performance, successes, recognition, and other areas of opportunity.
- Your responsibilities will also include conducting monthly metric reviews of hospital admissions, readmissions, medical expenses related to patient care, membership growth, financial performance, quality of care, and patient experience.
- You will implement procedures to improve office performance, minimize patient cancelations, minimize staff turnover, decrease utilization, and achieve performance goals.
About You
- We are looking for individuals with a High School Diploma and minimum 2 years administrative or managerial experience in a medical setting. Certified Medical Assistant and EHR experience are required.
- CPR & BLS Certifications/Re-certifications are also necessary.
- You must have primary care office and Medicare Advantage experience and possess strong organizational skills, ability to handle multiple competing priorities simultaneously, and effective oral and written communication skills.
Benefits Package
- Comprehensive benefits package, including Health, Vision, Dental, and Life insurances, FSA, Life Assistance Program (EAP), 401(k) Retirement Plan, Health Advocacy, Travel Assistance, and My Secure Advantage.
- PTO Accrual and Holidays.
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