Opportunity for Career Growth as a Service Delivery Expert
4 weeks ago
We are seeking a skilled Availability Manager to join our team at ManTech International Corporation. As a key member of our organization, you will play a vital role in supporting the delivery of services within Service Level Agreements and Key Performance Indicators across geographically dispersed supported regions.
The ideal candidate will have experience in managing network outages, Technical Support, Operations, Technology, and IT. If you are a motivated professional with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.
Job Description:
The Availability Manager will be responsible for:
- Coordinating with cross-functional teams to ensure seamless delivery of services
- Developing and implementing strategies to improve service availability and reduce downtime
- Collaborating with Technical Support teams to resolve complex technical issues
- Providing expertise on IT operations and technology-related matters
In this role, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results. You will be responsible for:
- Developing and implementing process improvements to enhance service delivery
- Collaborating with stakeholders to identify and prioritize business needs
- Providing technical guidance and support to teams across the organization
- Identifying and implementing opportunities for cost savings and process efficiency
Required Skills and Qualifications:
To be successful in this role, you will need:
- 5+ years of experience in IT operations and technical support
- Strong technical knowledge of network infrastructure and IT systems
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
Benefits:
We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience. In addition to a comprehensive benefits package, we offer:
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
- Comprehensive health and wellness programs
Location:
This role is based in Maryland (MD) or Texas (TX), with opportunities to work remotely. We offer a flexible work environment that allows you to balance your work and personal life.
Thank you for considering this opportunity to join our team at ManTech International Corporation. We look forward to reviewing your application.
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