Rental Sales Representative

3 days ago


Indianapolis, Indiana, United States Tom Wood Group Full time
Rental Sales Agent Opportunity

Sixt Rent the Car in Indianapolis is seeking a dynamic and motivated Rental Sales Agent to join our team. As the face of our brand, you will be responsible for providing exceptional customer service, helping customers find the perfect vehicle for their needs, and ensuring a seamless rental experience.

Key Responsibilities:
  • Greet and assist customers in a friendly and professional manner, providing personalized service to build long-lasting relationships and ensure customer loyalty.
  • Assess customer needs and suggest appropriate rental vehicles and services, ensuring a seamless rental experience.
  • Upsell additional products and services, such as insurance, GPS, child seats, and other add-ons, to enhance the customer experience.
  • Process rental reservations, agreements, and contracts accurately and efficiently, ensuring all rental activities comply with local, state, and federal regulations.
  • Maintain and update rental records in the system, ensuring accurate and up-to-date information.
  • Handle cash, credit card transactions, and reconcile daily transactions, maintaining a high level of accuracy and attention to detail.
  • Promote and maintain a safe work environment, adhering to all safety protocols and procedures.
  • Assist customers with returns, future reservations, and any requirements or concerns they may have, providing exceptional customer service at all times.
Requirements:
  • Professional with excellent communication and customer service skills, maintaining a positive and outgoing attitude at all times.
  • Team-oriented, flexible, and willing to learn, with a strong desire to provide exceptional customer service.
  • Valid Driver's License with a clean driving record, ensuring a safe and reliable driving history.
Benefits:
  • PTO & Vacation
  • Paid Holidays
  • Medical
  • Dental
  • Vision
  • 401k with Company Match
  • Life
  • Disability
  • Training
  • Tuition Reimbursement
  • Service Awards
  • Career Advancement

About Tom Wood Group:

The Tom Wood Group is proud to be family-owned and locally operated for over 50 years, with a strong commitment to providing exceptional customer service and a safe work environment. Our Core Values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, Uncompromising Integrity.

Offers of employment are contingent upon successfully passing a background screening, including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal-opportunity employer.



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