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Medical Assistant/Phlebotomist

1 month ago

WinstonSalem, North Carolina, United States Oak Street Health Full time
Job Summary:

Oak Street Health is seeking a Medical Assistant/Phlebotomist to join our team. As a Medical Assistant/Phlebotomist, you will play a vital role in delivering exceptional patient care and supporting our care teams in providing outstanding primary care.

Key Responsibilities:

Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
Delivers an exceptional patient experience, and helps patients prepare for their provider visit
Obtains vital signs, chief complaint and reviews medications
Delivers patient screenings per protocols
Orders supplies and stocks exam rooms
Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies
Ensures exam rooms are clean, safe, and ready for patient visits
Under direction of an RN, provider and/or protocol, provides telephonic support to patients
Assists providers, RNs or social workers with home based support for high risk members, as necessary
Under direction of an RN or Provider, offers MA appropriate 'visits', such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
Performs waived laboratory testing
Schedules diagnostic testing
Applies or assists with application of durable medical equipment
Supports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols
Participates in care team meetings to discuss patient care and clinic operations
Other duties, as assigned

Requirements:

CPR Certification required
Medical Assistant certification or registration
3-5 years in a Medical Assistant role preferred
EMR experience required
2 or more years of experience working with geriatric patients
Phlebotomy Technician Certification preferred
Strong communication skills and customer service orientation
Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization

What We Offer:

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:
Collaborative and energetic culture
Fast-paced and innovative environment
Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.