Experienced Hyundai Service Manager

4 weeks ago


Gainesville, Florida, United States Parks of Gainesville Full time
Job Description

We are seeking a skilled Service Manager to oversee our Hyundai service department. This individual will be responsible for implementing processes, ensuring customer satisfaction, and leading a team with a positive attitude.

  • Opportunities for internal growth and career advancement
  • Competitive compensation package
  • Comprehensive benefits, including 401(k) and health insurance
Responsibilities
  • Provide exceptional customer service and ensure prompt, courteous service
  • Act as a liaison between technicians and customers
  • Take ownership of customer experiences and implement additional assignments to enhance satisfaction
  • Manage and hire technicians and service advisors
  • Interview and make new hires
  • Distribute work between technicians and prioritize required services
  • Ensure customers have a positive dealership experience
  • Offer concierge support for owner inquiries
Requirements
  • Proven ability to manage and lead teams
  • Organized and friendly personality
  • Dealership experience preferred


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