Learning Solutions Architect for Cutting-Edge Skilling
7 days ago
We are seeking a highly skilled Senior Learning Solutions Design Architect (Skilling) to join our Global Learning & Skilling Team at Microsoft.
This is an exciting opportunity to design and develop innovative skilling experiences that empower employees, managers, and leaders with cutting-edge capabilities. Our team plays a pivotal role in shaping Microsoft's future by crafting an innovative skilling strategy and implementing best-in-class programs.
Responsibilities- Learning Design Excellence:
- Impact the company culture through innovative skilling learning experiences aligned to Microsoft's Leadership Principles, Manager Expectations, Values, and Cultural Attributes.
- Lead the design and documentation of comprehensive, innovative skilling methodologies and experiences portfolio.
- Take a data-driven and human-centered approach to validate learning needs and architect end-to-end learning experiences relevant to learners and the organization.
- Apply the latest behavioral sciences, generative AI, and neuroscience to guide the development of signature, leading-edge solutions, taking an evidence-based approach to design.
- Leverage personas, experience journey maps, and learner data to determine solution hypotheses directly supporting learning outcomes and measures of success.
- Apply design thinking to create and rapidly test skilling solutions early in design and ensure ongoing iterations are fully targeted to effectively build capability and shift mindset.
- Partner closely with subject matter experts across experience management, technology, operations, global diversity, and inclusion to create durable and impactful skilling experiences.
- Ensure all solutions meet Microsoft standards, including accessibility and global readiness, applying these standards starting at the earliest phases of the design process.
- Learning Solutions Architecture:
- Utilize strategic planning and process optimization to architect flexible, modular skilling programs scalable and customized across various job roles and skill levels.
- Drive the transformation of skilling methodologies and learning experiences by expanding and refining existing skilling solutions to meet evolving organizational and industry demands.
- Skilling Academies:
- Manage the design, development, and delivery of skilling solutions making academies more cohesive, discoverable, and relevant for learners.
- Partner with in-biz L&D Teams and consult on the curation and build of discipline-aligned skilling content for org-based Academies.
- Support cross-Academy skilling and content strategies for shared disciplines/roles across orgs, minimizing duplication of content, and further improving the learner experience.
- Stakeholder Collaboration:
- Support scalable skilling content development through in-biz SME and design partners, providing design support and services.
- Leverage ELC-approved core learning technologies, including Learning Management Systems, Viva Learning, Academies, and approved course authoring tools to design, recommend, and innovate skilling learning experiences.
- In partnership with L&D teams, consolidate feedback on VL (plus Academy) experience requirements to influence PG semester plan prioritization cycles to improve skilling offerings.
- Consults on best practices in identifying and developing relationships with key stakeholders/partners across audiences, business units, or verticals/industries representing their skilling-related needs.
- Identify opportunities for continuous improvement in skilling solutions and processes, ensuring skilling experiences and solutions meet evolving employee needs.
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