Patient Care Coordinator
7 days ago
At BMR Partners Inc, we are seeking a highly skilled Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a critical role in ensuring the delivery of exceptional patient care and services.
Key Responsibilities:- Customer Service: Provide positive and professional interactions with patients, ensuring their needs are met and exceeded.
- Therapy Compliance: Manage patient inquiries, support therapy compliance, and coordinate medication deliveries to ensure continuity of care.
- Communication: Facilitate effective communication between patients, healthcare providers, and internal teams using electronic health records and pharmacy systems.
- Documentation: Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records.
- Issue Escalation: Identify and escalate complex clinical matters to the appropriate clinical team when necessary.
- Communication Skills: Strong verbal and written communication skills, with the ability to utilize medical terminology to communicate with patients and healthcare professionals.
- Organizational Skills: Excellent organizational skills, with a strong attention to detail and ability to multi-task in a fast-paced environment.
- Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience using electronic health records (EHR) systems.
- Experience: 1+ years of experience in customer service or patient care coordination, with a strong preference for specialty pharmacy experience and IVIG scheduling and care coordination experience.
We offer a competitive salary range of $23 - $28, depending on experience. If you are a motivated and detail-oriented individual with a passion for patient care, we encourage you to apply for this exciting opportunity.
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