Hotel Attendant

6 days ago


Chicago, Illinois, United States Hilton Chicago Magnificent Mile Full time

We are seeking a reliable and enthusiastic Bell Attendant to join our team at Hilton Chicago Magnificent Mile. As a valued member of our staff, you will provide professional guest service when meeting and greeting guests as they arrive and leave the hotel.

Job Description

As a Bell Attendant, you will work in the capacity of Bell and Door attendant, supporting the front desk staff, working alongside the valet team, and assisting guests with their needs throughout their stay. This is a part-time position that requires dependability, commitment to excellent customer service, and the ability to go above and beyond to make a difference in each guest's experience.

The ideal candidate must be able to stand for long periods during their workday and be comfortable working in inclement weather when serving as a door attendant. You will assist with coverage of vacations and/or time off of our full-time staff members.

Responsibilities
  • Provide exceptional guest service as a bell and/or door attendant
  • Keep the bell desk neat and tidy at all times
  • Welcome guests upon their arrival to the hotel and see them off upon departure
  • Unload guest luggage and take items up to their room safely and professionally
Qualifications
  • Able to lift up to 100lbs of luggage along with pushing and pulling heavy items
  • Must be able to work a varied schedule with mid shifts, second shifts, and be available to work weekends which can include Friday, Saturday, and Sunday
  • A high school diploma or equivalent such as a GED is required
  • This position requires a flexible schedule that includes availability to work weekends and holidays
  • One year of previous experience as a bell attendant, concierge, or similar position in customer service is preferred
  • Excellent communication and customer service skills are essential

Estimated Salary: $40,000 - $50,000 per year, depending on experience and qualifications. We offer competitive compensation and benefits to our employees.



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