Elite Field Service Technician
3 days ago
The Elite Field Service Technician will be responsible for the installation, testing, and on-site configuration of high-end firearm training simulator systems. This role requires a strong technical background and excellent communication skills to provide top-notch customer support. The ideal candidate will have experience with electronics, hardware installation, and PC networking.
About Us:
VirTra, Inc. is a leading provider of immersive training solutions for law enforcement and military professionals. Our mission is to keep officers safe, prepared, and equipped with exceptional skills. We pride ourselves on delivering the highest-quality scenarios, curricula, recoil kits, and electronic devices that simulate real-life situations.
Key Responsibilities:
- Installation and Testing: Conduct thorough installations and testing of firearm training simulator systems to ensure seamless performance and optimal results.
- Customer Support: Provide exceptional customer service, addressing any issues or concerns in a professional and timely manner.
- Technical Skills: Possess strong technical knowledge of electronics, hardware installation, and PC networking to troubleshoot and resolve complex issues.
- Communication: Develop and maintain effective relationships with customers, colleagues, and management through clear and concise communication.
Requirements:
- Experience: 5+ years of experience in electronics, hardware installation, and PC networking.
- Education: High school diploma or equivalent required; degree in a related field preferred.
- Certifications: Valid driver's license and ability to obtain a passport.
Benefits:
- Competitive Salary: $80,000 - $120,000 per year, depending on experience.
- Benefits Package: Comprehensive health insurance, retirement plan, and paid time off.
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