Patient Care Coordinator Specialist
6 days ago
Optum is a leading global healthcare organization that empowers people to live healthier lives by delivering innovative care solutions. As a Patient Care Coordinator, you will play a vital role in ensuring seamless patient experiences and streamlining clinical operations.
Key Responsibilities- Greet patients warmly and efficiently, manage wait times, and ensure a smooth check-in and check-out process.
- Verify insurance coverage, complete pre-authorizations, and obtain necessary documents for procedures.
- Collect co-payments, co-insurance, and deductibles, and issue receipts as required.
- Manage cash transactions, maintain records, and process requests for medical records release.
- Provide exceptional customer service, answering phone calls, scheduling appointments, and addressing inquiries.
To excel in this role, you will need:
- A high school diploma or equivalent.
- At least 1 year of experience in customer service, with strong communication skills.
- Intermediate proficiency in Microsoft Office applications.
- The ability to work independently and as part of a team.
We offer a comprehensive benefits package, including:
- A competitive salary range of $16.54 to $32.55 per hour (based on location and qualifications).
- A full suite of health, dental, and vision insurance plans.
- Retirement savings options, including a 401(k) plan.
- Ongoing training and development opportunities.
We are committed to fostering an inclusive and diverse work environment, where everyone can thrive. If you're passionate about delivering exceptional patient care and want to be part of a dynamic team, we encourage you to apply.
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