Patient Support Specialist
1 week ago
About the Role:
We are seeking a highly motivated individual to join our team as a Client Care Specialist in our Atlanta-Sandy Springs office.
You will be working closely with patients, providing exceptional customer service and support to help them navigate the complexities of our services.
Key Responsibilities:
- Taking inbound calls from patients and addressing their queries and concerns
- Connecting patients with life-saving treatments and coordinating with clinics for patient care
- Working collaboratively with the team to achieve outstanding patient outcomes
- Developing strong relationships with patients and colleagues alike
Requirements:
- High School Diploma/GED
- 2+ years of customer-facing experience in a healthcare or related industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Familiarity with CRM software and patient management systems
What We Offer:
- Competitive salary: $50,000 - $60,000 per annum
- Ongoing training and development opportunities
- A supportive and collaborative team environment
- The chance to make a real difference in people's lives
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