Operations Manager

4 weeks ago

Denver, Colorado, United States Insomniac Holdings, LLC Full time
Job Summary:

We are seeking a highly motivated and organized Operations Manager to join our team at Insomniac Holdings, LLC. As a key member of our operations team, you will be responsible for ensuring the smooth execution of our live events and club operations.

Key Responsibilities:
  • Manage the technical, personnel, and financial aspects of event productions
  • Ensure seamless service that meets the expectations and needs of our clients
  • Develop and implement protocols for opening and closing procedures
  • Lead, manage, and mentor others to ensure goals are met
  • Timely track, audit, and submit accurate payroll and timekeeping records
  • Partner closely with the special events team and spearhead as needed
  • Conduct pre-shift meetings for all necessary departments
  • Maintain excellent communication with all departments
  • Train and provide support in onboarding team members, clients, vendors, and partners
Qualifications:
  • 4+ years of experience as an operations manager in live events and/or club operations
  • Degree in hospitality, business management, or marketing or related experience
  • 6+ years of experience in people and team management
  • Proficient in budgeting, reconciling, and analyzing event operations excel sheets
  • Responsible for Alcohol Awareness Training Certification or Equivalent
  • Approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers
  • Flexible schedule with the willingness and ability to work nights, weekends, and holidays
  • Excellent English comprehension (both written and verbal)
  • Ability to work long hours
  • Ability to work in loud/bright environments (lasers, flashing lights, etc.)
Work Environment:
  • Must be able to tolerate loud noise levels & busy environments
  • May work in drastic temperature climates
  • Must be willing to work during evening and weekend hours, as required, to meet deadlines

Insomniac strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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