Keyholder Sales Associate

3 weeks ago


Tampa, Florida, United States Wolford America Full time
Job Summary

Wolford America is seeking a highly skilled Keyholder Sales Associate to join our team. As a Keyholder, you will be responsible for promoting sales and providing exceptional customer service to our clients.

Key Responsibilities

  • Engage with clients to build sales on the sales floor
  • Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
  • Achieve given sales and KPI targets through initiating cross-selling and add-ons
  • Maintain Client Book & actively gain new customers for database
  • Merchandise the boutique including window decos & in-store visuals; ensure that all products are perfectly displayed, efficiently organized and within corporate guidelines
  • Prepare merchandise orders, handle product deliveries, and receipt of merchandise
  • Maintain all areas in pristine condition at all times including, shelves, modules, floor, cash counter, dressing room, stock room, etc.
  • Take part in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising
  • Handle the POS and cash system
  • Maintain cash handling records, reports, and opening and closing procedures
  • Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements
  • Handle product pricing, product reclamations, returns and/or exchanges and prepare the necessary administrative reports
  • Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines
  • Safeguard company property and enforce loss prevention standards
  • Key holding responsibilities

Benefits

  • Employee discount and bi-annual clothing allowance (subject to local tax requirements)
  • Monthly commission earning potential 3% of individual sales
  • Health, vision and dental insurance benefits for qualifying full-time employees
  • 401K contribution after applicable company waiting period

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