Senior Sales Support Specialist

3 weeks ago


Gaithersburg, Maryland, United States ATCC Full time
Job Summary

We are seeking a highly skilled Senior Sales Support Specialist to join our team at ATCC. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our distributors, providing support and driving sales growth.

Key Responsibilities
  • Relationship Management and Support: Develop and maintain strong relationships with ATCC distributors, serving as their main point of contact for sales-related inquiries and support.
  • Training Support: Coordinate product and other training for distributors to enhance their understanding of ATCC products and services.
  • Performance Monitoring and Improvement: Monitor distributor performance and sales activities, identify opportunities for growth and improvement, and provide feedback and guidance as needed.
  • Sales Strategy and Market Insights: Coordinate promotional campaigns, product launches, and sales initiatives with distributors to drive revenue growth and market penetration.
Requirements
  • High School diploma and 5 or more years' experience or equivalent experience.
  • Sales, account management, or customer service experience, preferably in life sciences or biotechnology.
  • Strong interpersonal and communication skills for effective collaboration.
  • Demonstrated ability to manage multiple projects and prioritize effectively.
  • Proficiency in Microsoft Office, CRM software, and sales tools.
  • Occasional travel required for distributor meetings and industry events.
Benefits
  • Health & Wellness: Comprehensive medical coverage and company paid Life Insurance, Disability Insurance & AD&D.
  • Financial Security: 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans.
  • Mission Focused: Non-profit organization supporting critical life science research.

ATCC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.



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