Facility Operations Assistant
2 days ago
The University of Maryland Medical System is at the forefront of medical innovation and patient care. We are seeking a skilled Facility Operations Assistant to join our team.
About the Role:
- As a Facility Operations Assistant, you will be the first point of contact for patients and visitors entering our facilities, providing exceptional customer service and ensuring a positive experience.
- You will collect and verify patient and insurance demographics, verify insurance benefits, and provide cost estimates, securing pre-certifications and/or pre-notifications for patient services.
- Your attention to detail and ability to navigate complex systems will ensure accurate reporting and billing.
- You will also communicate effectively with patients and staff to resolve coverage issues and maintain regulatory knowledge of registration information.
- In addition, you will assist in maintaining department scheduling templates, ensuring proper utilization, and collaborate with the Care Management team and Social Work departments.
Requirements:
- A high school diploma or equivalent is required, with 1-2 years of work experience in a clerical, customer service, or receptionist position, preferably in a healthcare setting.
- Certification and membership in local organizations such as AAHAM, NAHAM, etc., are preferred.
What We Offer:
We offer a competitive salary range of $17.03-$21.94 per hour, with opportunities for growth and development in a dynamic healthcare environment. Our comprehensive benefits package includes health, dental, and vision insurance, retirement savings plans, and paid time off.
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