After-hours Call Center Representative
7 days ago
Job Summary:
We are seeking an experienced and professional After-hours Call Center Representative to join our team at LADGOV CORPORATION. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients during after-hours periods.
Responsibilities:- Answer Calls Promptly: Respond to incoming calls within 5 rings or less than 30 seconds of ringing, ensuring timely assistance to our clients.
- No Long Holds: Ensure that callers are not placed on hold for more than 5 minutes, maintaining a high level of customer satisfaction.
- This procedure outlines the responsibilities of the after-hours service call provider. Service calls shall be initially ranked for priority according to a provided attachment. All service calls received will be annotated on a computerized service order document. An example is provided by JBLM Public Works. Annotate the customers' information on a provided attachment for that day and time. Email the report to the PW Customer Service Desk by 0700 hours the following normal work day.
- Prioritization: Prioritize service orders based on their urgency, with Priority 1 being considered emergency and Priority 2 being urgent but non-emergency.
- Attachment Review: Review Attachment 1: Wood WWII building list, if the service call pertains to a building number on this list, contact the contractor from a provided attachment.
- Contact Supervisors: If it is determined that the service call is not specific to the Applicant's responsibility, then proceed to call the appropriate JBLM Public Works section supervisor from Attachment 4: Supervisor Emergency Callout.
- Fallback Procedures: Follow established procedures to contact Division Chief, Deputy Directorate of Public Works, and other relevant personnel in case of unavailability.
- Escalation: If messages are left with all called personnel and no contact is made for a Priority 1 order (serious threat to life/property) and have not heard back within 15-20 minutes, then attempt to contact someone from the appropriate section to respond to the problem.
-
Marketing Representative
1 week ago
Tacoma, Washington, United States Smart Consulting Solutions Inc Full timeUnlock Your Potential as a Marketing RepresentativeAt Smart Consulting Solutions Inc, we are on the lookout for a charismatic Marketing Representative to join our dynamic team. As a Marketing Representative, you will be instrumental in fostering strong relationships with clients and promoting our products effectively.About the RoleDeliver exceptional...
-
Fitness Industry Representative
1 week ago
Tacoma, Washington, United States Planet Fitness Full timeKey ResponsibilitiesAs a Member Services Representative, your primary responsibilities will include:Providing excellent customer service to members, prospective members, and guests.Managing front desk activities, including answering phones, checking members into the system, and processing new member sign-ups.Maintaining a clean and organized workspace,...
-
Nursing Center Wound Care Specialist
4 days ago
Tacoma, Washington, United States Genesis HealthCare Full timeOverview">Genesis HealthCare is a leader in post-acute and long-term care. Our multifaceted culture is built on entrepreneurship, integrousness, progressiveness, and diversity, equity, and inclusion. We prioritize the well-being of our patients and employees.">About the Role">We are seeking a compassionate Registered Nurse to join our team as a Nursing...
-
Customer Service Representative
7 days ago
Tacoma, Washington, United States Aaron's Full timeCustomer Service RepresentativeAaron's is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service and assisting with cleaning, organizing, and moving merchandise.About Us:Aaron's offers sales and lease-to-ownership of specialty items including...
-
Senior Sales Development Representative
3 days ago
Tacoma, Washington, United States N C Machinery Co. Full timeJob SummaryWe are seeking a highly motivated and results-driven Senior Sales Development Representative to join our team at N C Machinery Co. in Fife, WA.Company Overview: Harnish Group Inc. is the Caterpillar Dealer in central and western Washington, central and eastern Montana, northwestern Wyoming, northwestern North Dakota, and the state of Alaska. Our...
-
Customer Service Representative
3 days ago
Tacoma, Washington, United States Domino's Franchise Full timeDomino's Franchise is seeking a Customer Service Representative to join our team in the Philadelphia area.About UsWe are a fast-paced and dynamic company committed to delivering exceptional customer experiences through our delicious food and friendly service.Job SummaryThis role involves interacting with customers, answering phone calls, responding to...
-
Dental Hygienist
6 days ago
Tacoma, Washington, United States Advanced Dental implant Center Full timeWe are seeking a highly motivated and experienced Dental Hygienist to join our team at Advanced Dental Implant Center in West Tacoma.As a key member of our dental care team, the successful candidate will have the opportunity to work with a talented group of professionals dedicated to delivering exceptional patient care and providing a lifelong alternative to...
-
Travel Nurse RN
7 days ago
Tacoma, Washington, United States St Joseph Medical Center Full timeWe are seeking a skilled Travel Nurse RN to join our team at St. Joseph Medical Center. As a Tele Float Specialist, you will have the opportunity to work in various units across the medical-surgical division, providing high-quality care to patients with diverse needs.**Job Summary:**This is a 13-week contract position, requiring full-time hours and every...
-
Tacoma, Washington, United States St Joseph Medical Center Full timeWe are seeking a highly skilled and dedicated Travel Critical Care Registered Nurse to join our team at St Joseph Medical Center. As a travel critical care RN, you will have the opportunity to work in various med-surg units across several floors with various specialties.This is a 12 hour shift, full time position with every other weekend scheduling based on...
-
Medical Professional for Tele Float Position
1 week ago
Tacoma, Washington, United States St Joseph Medical Center Full timeJob Description:We are seeking a skilled Medical Professional for a Tele Float position at St. Joseph Medical Center in Tacoma, Washington.Key Responsibilities:To provide quality patient care as an RN in a dynamic and fast-paced environmentTo be part of a multidisciplinary team that prioritizes teamwork and effective communicationRequirements:At least 2...
-
Tacoma, Washington, United States CommonSpirit Health Full timeAt CommonSpirit Health, we are united in our commitment to delivering the highest quality care and exceptional patient experience. Our team is dedicated to making a greater impact on the health and well-being of our communities.We are seeking an exceptional gastroenterologist to join our multidisciplinary care environment at Franciscan Digestive Care...
-
Senior Healthcare Representative
1 week ago
Tacoma, Washington, United States Lifelancer Full timeAbout the RoleLifelancer, a talent-hiring platform in Life Sciences, Pharma, and IT, is seeking an experienced Senior Healthcare Representative to join our team. In this role, you will be responsible for launching new products, developing strategic business plans, and engaging with healthcare professionals to promote our offerings.Key ResponsibilitiesDevelop...
-
Sales Representative
3 weeks ago
Tacoma, Washington, United States Swire Coca Cola USA Full time**About the Role**As a Sales Representative at Swire Coca-Cola, you will be responsible for promoting the growth and development of Coca-Cola and its allied products by building trust with customers and executing promotional activities.**Key Responsibilities**Interact and build rapport with decision-makers in each customer location to place orders of product...
-
Snack Food Sales Representative
7 days ago
Tacoma, Washington, United States Mondelez International Full timeAt Mondelez International, we are the makers and bakers of iconic brands including Oreo, Chips Ahoy, Ritz, Triscuit, Swedish Fish, Sour Patch Kids and many others.SalaryWe offer an hourly compensation rate of $19.00 per hour for this position.About the JobThis Part-time Nabisco Merchandiser role is responsible for merchandising needs of customers through...
-
Nurse Traveler for Med Surg Division
3 days ago
Tacoma, Washington, United States St Joseph Medical Center Full timeJob DescriptionCertification DetailsBLS Certification RequiredA minimum of 2 years acute care experience is required for this position.The St Joseph Medical Center in Tacoma, Washington is seeking a Tele Float Registered Nurse to join our team. As a Tele Float RN, you will be responsible for covering the needs of the entire med surg division, floating to...
-
Fire Alarm Systems Specialist
1 week ago
Tacoma, Washington, United States MSCCN Full timeCompany OverviewEvergreen Fire and Security is a leading provider of life safety and security solutions. We have earned the trust of the Federal Government and commercial clients by delivering innovative fire alarm, access control, intrusion detection, CCTV, mass notification, and other critical protection systems.About the RoleWe are seeking a highly...
-
Operations Supervisor
7 days ago
Tacoma, Washington, United States Northwest Center Full timeNorthwest Center, a nonprofit dedicated to advocating for people with disabilities and advancing equal opportunities in education and employment, is seeking an Operations Supervisor - Floor Maintenance Specialist to provide support in the Seattle area.About the RoleThis role will be responsible for leading custodial teams and ensuring the direction,...
-
Front Desk Representative
1 week ago
Tacoma, Washington, United States Corazon Partners LLC Full timeAt Corazon Partners LLC, we strive to provide exceptional patient experiences. Our team is seeking a skilled Part-time Client Liaison to join our front desk team in the greater NW area. This role offers competitive pay ($19 to $21 per hour) and flexible scheduling.Key Responsibilities:Provide top-notch customer service by scheduling appointments and...
-
Learning and Development Professional
3 days ago
Tacoma, Washington, United States Tacoma Community College Full timeAbout UsTacoma Community College is a public institution dedicated to providing high-quality education and training to our diverse community. We are committed to fostering a culture of inclusivity, equity, and excellence in all aspects of our operations.Job SummaryWe are seeking a highly motivated and experienced Learning and Development Professional to join...
-
Tacoma, Washington, United States CommonSpirit Health Full timeCommonSpirit Health is a leading healthcare provider committed to delivering exceptional patient care and innovative medical solutions. We are seeking an experienced Neurosurgeon to join our team at St. Joseph Medical Center, a 385-bed Level II trauma center and DNV-certified comprehensive stroke center in Tacoma, WA.The successful candidate will be...