Equipment Maintenance Solutions Expert
4 weeks ago
Cleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia, and western Maryland, is seeking a highly motivated individual to fill the role of Equipment Maintenance Solutions Expert. This position offers an exciting opportunity to join a dynamic organization with a rich history, dating back to 1948.
Job SummaryThis is an essential role that requires strong technical expertise, excellent communication skills, and a customer-centric approach. As the primary point of contact for the dealership and sales force, the successful candidate will work closely with the Cleveland Brothers management team, sales team, and customer base to provide professional support and recommendations that help our valued customers reduce owning and operating costs, improve uptime, and increase equipment availability.
Key Responsibilities- Utilize software and web-based applications to monitor and track equipment, ensuring timely maintenance and repair options are coordinated with customers.
- Develop and maintain accurate daily, monthly, and annual reports, as required, to provide valuable insights into equipment performance and maintenance trends.
- Substitute for other positions in the department as needed and perform other functions assigned by necessity.
- Utilize Caterpillar technical information for research and provide expert recommendations to customers.
To be successful in this role, candidates must possess:
- Strong technical knowledge of Caterpillar equipment, maintenance products, and industry needs.
- Excellent verbal, written, technical, analytical, and administrative skills.
- Ability to learn and develop expertise with Caterpillar equipment and industry software.
- Proficiency with Microsoft Office applications.
- Strong self-starting, interpersonal, communication, and multi-tasking skills.
Cleveland Brothers offers a comprehensive benefits package, which includes:
- Market-leading medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, and profit-sharing account.
- Opportunities for career advancement and professional growth within a dynamic organization.
- Stability and job security in an essential role with an organization that has been around for 75 years.
Cleveland Brothers Equipment Co., Inc. is the exclusive Cat dealer of western and central Pennsylvania, northern West Virginia, and western Maryland. We provide new, used, and rental equipment, parts, and service to our customers. With 29 locations across the region, we offer a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery, and much more. Our team of industry-leading technicians and staff are committed to providing exceptional service and support to our customers. For more information, please visit www.clevelandbrothers.com.
Cleveland Brothers is an equal opportunity employer and welcomes applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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