Restaurant Operations Manager

1 month ago

Fish House, United States King's Seafood Company Full time
Job Title: General Manager

King's Seafood Company is seeking an experienced General Manager to lead our King's Fish House restaurant. As a General Manager, you will be responsible for overseeing the daily operations of the restaurant, including ordering, purchasing, receiving, storage, and preparation of all food products, as well as guest relations, flow of business, and service standards.

Key Responsibilities:
  • Oversee the daily operations of the restaurant, including ordering, purchasing, receiving, storage, and preparation of all food products.
  • Ensure that all food products meet company recipe specifications for preparation and quality.
  • Manage the flow of business during business hours, including being active in all areas of the restaurant (front desk, bar/lounge, kitchen, and main dining room).
  • Responsible for financial operations of the restaurant, including approving all schedules and participating in creativity of developing incentive programs.
  • Ensure that all crewmembers are properly trained and developed, and that all guest interactions are handled in a professional manner.
  • Lead pre-shift for FOH crew, oversee the training/cross-training of the hourly crew, and complete new hire paperwork for all crew.
  • Lead progressive discipline of crewmembers and managers, and communicate with Home Office on crew-related issues.
  • Interviews and selects new crew, and conducts annual performance reviews on all managers.
  • Set departmental goals and follows up with managers on results, measurements, and course corrects when needed.
  • Leads weekly dashboards with all managers, prepares for and represents the restaurant at GM meetings and conference calls, and leads all crew meetings.
  • Formulates restaurant policies and operation policies to continuously enhance our business.
  • Investigates and resolves complaints from crew disputes to guest complaints.
Requirements:
  • At least 21 years of age.
  • Seven years of experience as a Manager in full service, high volume, restaurant.
  • Two years of experience as a General Manager in a full service casual or fine dining restaurant of similar concept.
  • Seafood knowledge and prior kitchen experience preferred.
  • College degree in a related field, business or hotel and restaurant management, preferred.
  • Flexible schedule required, able to work nights, weekends, and holidays.
  • Professional appearance and presentation required.
  • Good longevity in current and past positions.
  • Ability to lift up to 40 lbs., 10-20 is typical.
  • Ability to carry up to 120 feet.
  • Ability to reach up to 6 feet, 4 is typical.
  • Ability to work off counter heights of 36 - 42 inches.
  • Ability to move through 24 inch aisles and spaces as small as 12 inches.

We offer a competitive salary, paid vacation and sick days, dining discount for you and up to 5 guests, 401k with a match, education reimbursement, medical insurance, dental insurance, vision insurance, life insurance, and pet healthcare savings account.

As a General Manager with King's Seafood Company, you will be part of a stable company with a proven track record of developing successful operators over the past 30 plus years. You will be fully trained in financial acumen, quality assurance, daily operations, and leadership, and will have the opportunity to develop and grow with our company.

We are looking for a motivated and experienced General Manager to join our team. If you are a leader with a passion for the hospitality industry, we encourage you to apply for this exciting opportunity.

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