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Senior Financial Services Professional
1 month ago
We are seeking a highly skilled Senior Financial Services Professional to join our team at Bank of America. As a key member of our financial center, you will be responsible for providing exceptional client service and building strong relationships with our clients.
Key Responsibilities- Partner with teams to provide financial center clients with consumer and small business solutions, services, and strategies.
- Assist, educate, and train clients on conducting simple transactions through self-service technologies.
- Leverage available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy.
- Adhere to established processes, laws, and guidelines in performing day-to-day activities.
- Active listening and business acumen skills.
- Customer and client focus, oral communications, and problem-solving skills.
- Account management, client experience branding, client management, and client solutions advisory skills.
- Relationship building, business development, pipeline management, prospecting, referral identification, and referral management skills.
This role is eligible for a formulaic incentive plan and offers a competitive hourly pay range of $24.00 - $30.67. Additionally, this role is benefits eligible and provides industry-leading benefits, access to paid time off, and resources to support the well-being of our employees.
