Barista-Restaurant Specialist

4 weeks ago


Knoxville, Tennessee, United States the tennessean Full time
Job Summary:

As a Barista-Restaurant Specialist, you will play a key role in supporting the financial goals of our hotel's daily operation of the Starbucks facilities and/or other areas of the Food and Beverage departments. You will prepare and/or serve beverages and/or food to guests to ensure the highest quality of product and service standards, maximizing revenues and profitability by providing prompt and courteous food and beverage service in a fast-paced work environment.

Responsibilities:
  • Prepare beverages requested by customers or servers according to standard operating procedures, controlling costs and providing a consistent product to guests.
  • Maintain clean and organized work areas to maximize efficiency, setting up the bar and back bar according to established procedures.
  • Respond quickly to guest requests in a friendly manner, following up to ensure guest satisfaction.
  • Perform pre and post-shift side work, including stock service station and making coffee.
Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts, and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, thriving in a culture where everyone is inspired to be the best.

Benefits:
  • Competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401k retirement plan.


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