Customer Support and Sales Liaison
1 week ago
Sunny Sky Products, a leading manufacturer in the beverage industry, is committed to delivering top-quality products. We have developed a diverse portfolio that includes frozen dispensed beverages, cold dispensed, hot dispensed, and beverage enhancers.
We are seeking a skilled Customer Support and Sales Liaison who will provide exceptional support and sales assistance to our valued customers. The primary objective of this role is to assist distributor customers by processing requests for quotes, orders, and lead times on each order. This position will also be responsible for sharing critical information with distributors, regional sales managers, shipping warehouses, and customer support representatives.
The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. Key responsibilities include:
- Supporting customers through phone calls, emails, and other communication channels
- Processing orders, quotes, and lead times in a timely manner
- Maintaining accurate records and databases
- Collaborating with cross-functional teams to resolve customer issues
This full-time position offers a competitive salary range of $21.00 - $24.00 per hour based on experience. Benefits include:
- Medical, dental, and vision coverage
- Life insurance
- 11 paid holidays per year
- PTO - vacation time
- Sick pay
- 401K program
- Company STD (short-term disability)
- Employee referral bonus program up to $500.00
Sunny Sky Products is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on protected characteristics as outlined by federal, state, or local laws.
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