Warehouse Operations Manager
6 days ago
This is a senior-level management position responsible for the overall operation of a warehouse in the food retail industry. The successful candidate will have extensive experience in managing high-volume warehouse operations, ensuring efficient customer satisfaction and projected bottom-line profit.
About the Role:- Manage warehouse operations to ensure timely and accurate management of inventory, merchandising, receiving, stocking, shipping, and in-store customer service.
- Develop strong business relationships with customers by maintaining open communication and resolving problems effectively.
- Ensure compliance with established policies and procedures, including safety protocols, personnel management, security, pest control, and shrink control.
- Direct subordinates to manage warehouse operations, ensuring proper scheduling of workforce while meeting budgetary guidelines.
- Define service standards and operational mission of the branch, communicate it to employees, and monitor activities to meet goals.
- Maximize sales opportunities by ensuring high levels of customer service.
- Manage selection, annual performance appraisals, and professional development of management-level personnel.
- Directly supervise and manage department managers.
- Coach managers on employee relations issues, including new hires, transfers, promotions, demotions, and disciplinary actions.
- Maintain communication with Corporate Offices to ensure compliance with company policies and state and federal laws.
- Review inventory regularly to ensure accuracy and availability of products.
- Complete and process necessary reports and paperwork accurately and timely.
- Bachelor's degree (preferred but not required).
- Minimum 4 years of management experience in food service or grocery distribution in a supermarket, club warehouse, big box, or mass merchandising environment.
- Background in P&L, inventory control, merchandising, hiring/training staff, front-end, merchandising, cash control, payroll, security/loss prevention mandatory.
- Strong leadership skills, capable of running a high-volume warehouse operation.
- Excellent communication, organizational, and people management/training skills.
- Customer service orientation and commitment to company values.
- Must have background in big box, food service, or food retail.
- The work environment will be moderate, with some cold areas (freezer) and hot areas (damages area).
- The job requires standing/walking for up to 4 hours without a break.
- Some physical labor may be required to move merchandise or clean areas.
- Industrial vehicles (forklifts, Hilo) will be moving material throughout the warehouse.
The estimated salary for this position is $75,000 plus a bonus and benefits package, reflecting the company's commitment to compensating its top talent.
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