Warehouse Operations Manager

6 days ago


St Louis, United States Carrie Rikon & Associates, LLC. Full time
Job Description:

This is a senior-level management position responsible for the overall operation of a warehouse in the food retail industry. The successful candidate will have extensive experience in managing high-volume warehouse operations, ensuring efficient customer satisfaction and projected bottom-line profit.

About the Role:
  • Manage warehouse operations to ensure timely and accurate management of inventory, merchandising, receiving, stocking, shipping, and in-store customer service.
  • Develop strong business relationships with customers by maintaining open communication and resolving problems effectively.
  • Ensure compliance with established policies and procedures, including safety protocols, personnel management, security, pest control, and shrink control.
Responsibilities:
  1. Direct subordinates to manage warehouse operations, ensuring proper scheduling of workforce while meeting budgetary guidelines.
  2. Define service standards and operational mission of the branch, communicate it to employees, and monitor activities to meet goals.
  3. Maximize sales opportunities by ensuring high levels of customer service.
  4. Manage selection, annual performance appraisals, and professional development of management-level personnel.
  5. Directly supervise and manage department managers.
  6. Coach managers on employee relations issues, including new hires, transfers, promotions, demotions, and disciplinary actions.
  7. Maintain communication with Corporate Offices to ensure compliance with company policies and state and federal laws.
  8. Review inventory regularly to ensure accuracy and availability of products.
  9. Complete and process necessary reports and paperwork accurately and timely.
Requirements:
  • Bachelor's degree (preferred but not required).
  • Minimum 4 years of management experience in food service or grocery distribution in a supermarket, club warehouse, big box, or mass merchandising environment.
  • Background in P&L, inventory control, merchandising, hiring/training staff, front-end, merchandising, cash control, payroll, security/loss prevention mandatory.
  • Strong leadership skills, capable of running a high-volume warehouse operation.
  • Excellent communication, organizational, and people management/training skills.
  • Customer service orientation and commitment to company values.
  • Must have background in big box, food service, or food retail.
Work Environment:
  • The work environment will be moderate, with some cold areas (freezer) and hot areas (damages area).
  • The job requires standing/walking for up to 4 hours without a break.
  • Some physical labor may be required to move merchandise or clean areas.
  • Industrial vehicles (forklifts, Hilo) will be moving material throughout the warehouse.
Compensation:

The estimated salary for this position is $75,000 plus a bonus and benefits package, reflecting the company's commitment to compensating its top talent.



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