Sales Operations Business Partner

7 days ago


Denver, Colorado, United States Gusto Full time
About Gusto

Gusto is a modern, online people platform that empowers small businesses to take care of their teams. Beyond full-service payroll, our platform offers health insurance, 401(k)s, expert HR, and team management tools. With offices in Denver, San Francisco, and New York, we serve over 300,000 businesses nationwide.

Our mission is to create a world where work enhances life, starting right here at Gusto. We're committed to building an inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

About the Role:

We're seeking a Sales Operations professional to partner with our Health Insurance sales leaders. As a key contributor to our sales team, you'll play a critical role in developing go-to-market capabilities for our high-growth sales team. This role presents a unique opportunity to support and shape a rapidly growing segment of our business.

  • Day-to-Day Support: Provide day-to-day support to our Sales leadership, including decision-making support, reporting, analysis, cross-functional collaboration, and one-off projects while navigating a nuanced channel sales motion.
  • Process Design & Improvement: Identify, draft, and implement process and tool improvements that drive business objectives: higher conversion rates, sales efficiency, better user experience, and customer satisfaction.
  • Sales Productivity & Enablement: Develop pipeline management best practices and metrics/analytics to enhance sales productivity. Translate pain points into comprehensive business requirements and projects.
  • Revenue Analytics: Partner with RevOps team members, Finance, and Marketing to develop sales metrics, operational reporting, and forecasts.
  • Cross-Functional Partnerships: Partner effectively with Sales leadership, Finance & Business Operations, Marketing, and Product teams.
What We're Looking For:
  • 3-5+ years of strategy, ops, or analytical experience; ideally 2 years sales-facing experience at a fast-paced technology company.
  • Strong yet empathetic business partner; experience collaborating with and advising sales leaders.
  • First principles thinker who analyzes and presents data effectively to drive insights and decision-making.
  • True passion for sales: creatively finding ways to make sales teams more productive.
  • Deep experience with typical sales-stack technologies and analytical tools (e.g., SFDC, Tableau).
  • You're a self-starter and fast learner; no one tells you where to find answers.
  • Hyper-organized with strong attention to detail; effective stakeholder and project management.
  • Executive written and verbal communication.
Compensation & Benefits

The estimated annual salary for this role is $107,000 - $120,000 in San Francisco and New York, and $83,000 - $100,000 in Denver & remote locations. Our physical office spaces are located in Denver, San Francisco, and New York City. Employees based in these locations will be expected to work from the office on designated days approximately 2-3 days per week.

We have a diverse workforce, and we welcome candidates from all walks of life. If you share our values and enthusiasm for small businesses, you'll find a home at Gusto.



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