Network Operations Specialist

3 weeks ago


Reston, Virginia, United States Insight Global Full time

Job Summary:

We are seeking a skilled Network Control Specialist to join our team at Insight Global. The ideal candidate will have a strong background in network support and monitoring, with experience in a NOC environment.

Key Responsibilities:

  • Monitor fault tickets for critical issues and create tickets to resolve them.
  • Work with satellite providers to resolve connectivity issues.
  • Collaborate with shipboard engineers to resolve network issues.
  • Identify root causes, severity levels, workarounds, testing requirements, and implement fixes to restore network.

Requirements:

  • Bachelor's degree in Information Technology, Telecommunications, Network Administration, or a related field.
  • Proven experience in network support, preferably in a NOC environment.
  • Proficiency in network monitoring tools and diagnostic utilities.
  • Strong knowledge of TCP/IP, routing protocols, and network security.
  • Excellent troubleshooting and problem-solving skills.
  • Familiarity with Cisco, Ericsson, VMWare, ESXI, Solarwinds, PRTG, or other networking equipment.

Preferred Qualifications:

  • Knowledge of IoT, RF engineering/optimization, and DAS (Distributed Antenna System).
  • Relevant certifications (e.g., CCNA, CompTIA Network+).

About the Role:

This is a challenging and rewarding role that requires strong technical skills and excellent communication skills. The successful candidate will be responsible for monitoring and maintaining the network, identifying and resolving issues, and collaborating with other teams to ensure seamless network operations.



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