Chief Customer Experience Officer
7 days ago
We are seeking a highly experienced VP of Customer Success to lead our customer success team in San Francisco, CA. The ideal candidate will have a proven track record of scaling CS teams and driving customer satisfaction.
The successful candidate will be responsible for overseeing customer retention, account management, sales, and enhancing customer experience on a daily basis. This includes managing and expanding our CS team (currently consisting of 3 people) and implementing scalable processes.
Responsibilities:
- Scale our CS org to 100s of people over the next few years.
- Own the Onboarding, Success, Support & AM functions.
- Own and evolve the CS org structure to deal with the extremely complex product framework that will evolve as we become multi-product.
- Own CS KPIs across all product categories, including NPS, NDR, Churn, CSAT & TTV.
- Work with Sales to evolve our ICP, optimizing for user success.
- Ensure ongoing L&D for the CS org.
- Build scalable and automated processes to maximize the value of rep time.
- Work with Product to automate onboarding, new feature adoption and other CS functions where possible.
- Own the development of Artisan University, a media library teaching our users how to maximize the value they get out of Artisan.
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Chief Financial Officer
3 weeks ago
San Francisco, California, United States City College of San Francisco Full timeJob SummaryThe City College of San Francisco seeks a skilled Chief Financial Officer to lead the district's financial functions. As a vital member of the college community, this role will provide strategic financial guidance and oversight.Key ResponsibilitiesDevelop and implement financial plans, policies, and procedures.Oversee budgeting, accounting,...
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Chief Brand Experience Officer
7 days ago
San Diego, California, United States Brown & Brown Insurance Full timeTransform Your Career with Brown & Brown InsuranceBrown & Brown is a leading insurance brokerage firm, dedicated to delivering innovative risk management solutions to individuals and businesses worldwide. With approximately 16,000 teammates and over 500 locations globally, we offer a unique opportunity for ambitious professionals to thrive in a dynamic...
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Chief Firearms Compliance Officer
1 week ago
San Francisco, California, United States DANIEL DEFENSE LLC Full timeAbout Daniel Defense LLCDaniel Defense is a leading manufacturer of high-quality weapon systems and accessories. Our mission is to honor God and defend freedom by serving customers and providing top-notch solutions to the military, law enforcement, and civilians.Job Title: Chief Firearms Compliance OfficerSalary Range: $120,000 - $180,000 per yearJob...
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Chief Fundraising and Partnerships Officer
7 days ago
San Francisco, California, United States Fast Forward Full timeAccelerate Impact as Chief Fundraising and Partnerships Officer at Fast ForwardWe are seeking a seasoned professional to join our team as the Chief Fundraising and Partnerships Officer. In this critical role, you will play a key part in building on our existing creative fundraising strategy and opening doors to new opportunities for both Fast Forward and...
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Chief Clinical Officer
1 week ago
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Chief AI Development Officer
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Chief Growth Officer
7 days ago
San Francisco, California, United States Plenful, Inc. Full timeAbout PlenfulPlenful is a Series A enterprise AI healthcare technology company that empowers more efficient and effective patient care by automating manual and administrative workflows. We partner with innovative pharmacy and healthcare organizations to provide better operational, financial, and patient care outcomes through our AI-powered automation...
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Chief Administrative Officer
7 days ago
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Chief Cookie Operations Officer
1 week ago
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Chief Revenue Growth Officer
7 days ago
San Francisco, California, United States Operant AI Full timeUnlock Endless Opportunities with Operant AIWe're seeking a seasoned Chief Revenue Growth Officer to spearhead our sales efforts and drive revenue expansion. As a key member of our team, you will develop and execute a comprehensive sales strategy, building and leading a high-performing sales team that thrives in a fast-paced startup environment.
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Chief Demand Generation Officer
7 days ago
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Chief Information Systems Officer
5 days ago
San Francisco, California, United States ZipRecruiter Full timeJob OverviewWe are seeking a highly skilled Chief Information Systems Officer to lead our IT team in delivering top-notch technology services and infrastructure.This is an excellent opportunity for a seasoned professional with expertise in managing complex systems, leading teams, and ensuring data security. If you have a passion for innovation, a keen eye...
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Chief Information Officer
7 days ago
San Francisco, California, United States Starcom consulting limited Full timeThe Judicial Council of California, a leading public service entity, is seeking an exceptional Chief Information Officer to lead its technology strategy and drive innovation. As the Director of Information Technology, you will play a crucial role in shaping the organization's technological vision and ensuring seamless delivery of services.Company...
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Chief Customer Experience Strategist
7 days ago
San Jose, California, United States Valtix Full timeAbout the Role:We are seeking a highly skilled Chief Customer Experience Strategist to join our team at Valtix. In this role, you will play a pivotal part in driving successful adoption and utilization of Cisco technologies and services within our customer organizations, leading to value realization and growth of our business.Key Responsibilities:You will be...
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Chief Legal and Compliance Officer
7 days ago
San Francisco, California, United States Springboard Full timeAbout the RoleWe are seeking a seasoned Chief Legal and Compliance Officer to join our team at Springboard. As the first holder of this critical role, you will play a pivotal part in advancing our mission and bridging the world's skills gap.About UsSpringboard is redefining professional education through immersive, online courses in cutting-edge fields like...
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San Francisco, California, United States Nisum Full timeJob SummaryNisum seeks an accomplished Strategic Visual Storyteller to partner with the Chief Business Office Leadership team. This role requires a seasoned individual contributor to provide high-level strategy and leadership while producing high-quality materials aligned with the company's goals.About the RoleThe successful candidate will create engaging...
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Chief Clinical Resource Officer
6 days ago
San Jose, California, United States Good Samaritan Hospital Full timeJob OverviewWe are seeking a highly skilled and experienced Chief Clinical Resource Officer to join our team at Good Samaritan Hospital. This is a challenging role that requires strong leadership, strategic thinking, and exceptional clinical knowledge.Salary InformationThe estimated annual salary for this position is $145,000 - $180,000 depending on...
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Chief Financial Officer
1 week ago
San Francisco, California, United States Medallion LLC Full timeAbout MedallionMedallion is a pioneering force in the digital healthcare landscape, providing a critical administrative infrastructure to facilitate the transformation of healthcare services. Our platform empowers organizations to license their providers, verify credentials, and establish relationships with health plans. With a robust platform in place,...
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Chief Executive Officer Office Manager
3 days ago
South San Francisco, California, United States The Hire Standard Full timeTransform the Leadership Support LandscapeThe Hire Standard is a pioneering health-tech company in South San Francisco, pushing the boundaries of neurological and psychiatric disorder treatments through innovative deep-brain interface technology. As our Chief Executive Officer Office Manager, you will be at the forefront of driving this mission forward.This...
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Chief Performance Marketing Officer
1 week ago
San Francisco, California, United States Chime Full timeAbout the Role: We're seeking an experienced Chief Performance Marketing Officer to join our team at Chime, a financial technology company dedicated to unlocking financial progress for everyday people.Description: As a key leader within our Marketing team, you will be responsible for developing and executing strategies that drive sustainable business growth...