Network/Telecommunications Analyst II
3 weeks ago
Job Summary:
This position serves as a key technical liaison for the Circuit Court Case Management System (CMS) and e-filing system vendors. The appointee will be responsible for the management and administration of the Circuit Court Private Cloud Network and Edge Domain Servers.
Key Responsibilities:
- Provides management/administration and oversight of Circuit Court Private Cloud Network and Edge Domain Servers.
- Serves as primary contact for the CMS vendor, as it relates to testing of new releases, patches, and interfaces directly related to the Judicial Operations-specific modules of the CMS.
- Supports SharePoint administration, Nintex workflows, and troubleshooting.
- Assists in managing the Court Digital Audio Recording (CDAR) system and establishing court protocols for digital evidence preservation.
- Supports Circuit Court IT help desk, and day-to-day network and desktop support operations.
- Supports management to maintain accurate physical inventory of all IT equipment.
- Supports team members as needed and provides technical support to special projects as they arise.
Requirements:
- Possession of an associate degree in computer science, electrical engineering, electronics, or a related field; plus three years of network and/or telecommunications experience; or a bachelor's degree in such fields; plus one year of experience in network or telecommunications system design, analysis, installation, and troubleshooting.
- Knowledge of data and voice communications protocol and industry standards such as internet, intranet, internet security, frame relay, and data network.
- Knowledge of communications network management and router configuration.
- Ability to plan, schedule, and coordinate special projects and assignments.
- Ability to evaluate and make recommendations on different applications software packages.
- Ability to oversee, monitor, and maintain network and telecommunications operations.
- Ability to communicate effectively, both orally and in writing.
- Ability to assist users in solving systems problems.
- Ability to translate technical terminology into terms understood by management and employees.
- Ability to develop and provide training.
- Ability to establish and maintain effective business relationships.
Working Conditions:
The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.
Preferred Qualifications:
- At least three years of experience in writing database queries and stored procedures and administer SharePoint services and Nintex workflows.
- Knowledge of Software: Oracle 19c, MS SQL 2019, VBA, JAVA, Drupal, PowerShell, SharePoint, Windows 10 and Microsoft Server 2019.
Physical Requirements:
- Ability to input, access, and retrieve information from a computer.
- Ability to lift and carry items weighing up to 75 pounds.
- Ability to communicate with others.
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