Customer Engagement Director
6 days ago
About the Company
Ryder is a leading logistics and transportation company with a long history of excellence. We pride ourselves on our commitment to customer satisfaction and our ability to deliver innovative solutions to meet the needs of our clients.
Job Summary
We are seeking an experienced Customer Engagement Manager to join our team. As a key member of our sales team, you will be responsible for managing assigned accounts, developing new business opportunities, and providing exceptional customer service.
Main Responsibilities
- Manage assigned accounts to ensure optimal customer satisfaction and loyalty.
- Develop and execute sales strategies to drive revenue growth and expand our client base.
- Provide expert knowledge of Ryder's services and capabilities to customers.
- Build strong relationships with key decision-makers and stakeholders at client companies.
- Collaborate with internal teams to ensure seamless execution of sales initiatives.
- Conduct regular reviews with customers to assess their needs and provide targeted solutions.
- Maintain accurate records of customer interactions and account performance.
Requirements
- Bachelor's degree in Business, Marketing, or related field.
- Minimum 2 years of experience in sales or account management.
- Proven track record of meeting or exceeding sales targets.
- Excellent communication, negotiation, and problem-solving skills.
- Able to work independently and as part of a team.
Benefits
Ryder offers a comprehensive benefits package, including:
- Competitive salary: $50,000 - $55,000 per year.
- Comprehensive health and welfare benefits.
- Paid time off for vacation, illness, bereavement, family, and parental leave.
- Tax-advantaged 401(k) retirement savings plan.
Additional Information
Ryder is proud to be an Equal Opportunity Employer and Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or disability status.
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