Network Support Professionals Wanted for Marina, CA
7 days ago
Job Overview:
Management Applications, Inc. is seeking skilled Network Support Professionals to join their team in Marina, CA.
About the Company:
We are a leading provider of Managed IT Services and Network Design and Implementation. Our team is dedicated to delivering exceptional support and solutions to our clients.
Job Description:
This is an exciting opportunity for experienced Network Support Professionals to work with a dynamic team and contribute to the success of our organization.
Responsibilities and Requirements:
As a Network Support Professional, you will be responsible for providing top-notch technical support and troubleshooting services to our clients. Your duties will include:
- Monitoring and Maintaining Network Infrastructure: Ensure the health and performance of our network infrastructure, including servers, desktops, and networking devices.
- Help Desk Support: Provide timely and effective assistance to clients via phone, email, or web-based platforms.
- On-Call Availability: Be prepared to respond to after-hours emergencies and critical issues.
- Troubleshooting and Repair: Identify and resolve hardware and software issues, ensuring minimal downtime for our clients.
- Data Backup and Recovery: Implement and maintain data backup and disaster recovery procedures to ensure business continuity.
- Security and Compliance: Monitor and enforce security protocols to protect client data and prevent cyber threats.
- Documentation and Reporting: Maintain accurate records of all support activities and provide regular reporting to management.
IT Environment:
You will be working in a Microsoft Windows environment with approximately 40 users. The network is secured by point-to-point connections between two locations, utilizing Ubiquiti Edgerouters and Cisco 2921 firewall routers. Three rack-mounted servers (DELL PowerEdge 710/720) run on Microsoft Windows 2008/2012 and SBS2011, while two Hyper-V virtual servers are also in use.
Possible Positions Available:
We have openings for various positions, including Program Manager/Site Manager, Network Engineer, Systems Analyst, Server Support, Desktop Support, and Help Desk Technicians.
Salary and Benefits:
The estimated salary for this position is around $70,000 - $90,000 per year, depending on experience. We offer a competitive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.
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