Member Service Representative

4 weeks ago


Philadelphia, Pennsylvania, United States Walmart Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative. In this role, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and safe environment.

Key Responsibilities
  • Provide member service by acknowledging members and identifying their needs
  • Assist members with purchasing decisions and process member purchases
  • Maintain a clean and safe environment, including sweeping and cleaning the parking lot
  • Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed
  • Resolve member issues and concerns in a timely and professional manner
Requirements
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
What We Offer
  • Competitive hourly wage
  • Performance-based bonus awards
  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting

At Walmart, we are committed to providing a positive and inclusive work environment. We believe that our associates are our greatest asset and are dedicated to helping them grow and succeed in their careers.



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