Hotel Oregon Housekeeping Assistant Manager

1 week ago


McMinnville, Oregon, United States McMenamins Full time
About the Role

This is an exciting opportunity to join the McMenamins team as a Housekeeping Assistant Manager. As a key member of the hotel housekeeping department, you will play a vital role in ensuring the highest standards of cleanliness and customer satisfaction.

Key Responsibilities
  • Assist the Hotel Manager in overseeing the daily operations of the housekeeping department.
  • Supervise and train housekeeping staff to ensure excellent service delivery.
  • Coordinate scheduling, payroll, and inventory management.
  • Communicate effectively with housekeeping employees, addressing any concerns or issues.
  • Ensure compliance with McMenamins policies and procedures.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues.
Requirements
  • Prior hotel and housekeeping experience preferred.
  • Excellent customer service skills.
  • Supervisory experience an asset, but not required.
  • Proficiency in computer systems and software.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.
Essential Functions
  • Provide exceptional housekeeping services, ensuring a clean and comfortable environment for guests.
  • Practice safe lifting and carrying procedures, up to 50 lbs. with assistance if needed.
  • Value diversity and work effectively with individuals from diverse backgrounds.
  • Work on feet for extended periods, standing and walking as required.
  • Perform repetitive movements, such as bending, pushing, pulling, twisting, and stooping.
  • Use fine hand manipulation and repetitive hand movements, including typing, writing, and filing.
  • Work with numbers, handle and count money accurately, and use a computer terminal.
  • Organize and analyze information quickly, communicating clearly and effectively.
  • Solve problems efficiently, making appropriate decisions in a timely manner.
  • Interact positively with customers, vendors, and staff from all departments, presenting a professional image.


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