Customer Service Team Member

5 days ago


Florissant, Missouri, United States Tailored Brands Inc Full time

As a Senior Customer Service Representative at K&G Fashion Superstore, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to provide world-class service to customers, ensuring their satisfaction and loyalty.

About Us

K&G Fashion Superstore is a leading shopping destination for brand-name apparel, footwear, and accessories. We offer a wide selection of designer brands at discounted prices, making us a favorite among value-conscious consumers.

Job Summary

We are seeking an experienced Senior Customer Service Representative to join our team. As a key member of our sales support staff, you will be responsible for assisting customers with purchases, returns, exchanges, and store credits. You will also be involved in maintaining store layout, replenishing merchandise, and performing various administrative tasks.

Requirements
  • You should have excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • You must be able to stand and walk for extended periods, lift up to 50 lbs., and perform other physical demands required by the job.

We offer a competitive hourly rate, flexible scheduling, tuition reimbursement, and generous employee discounts. If you are a motivated individual who is passionate about delivering exceptional customer service, we encourage you to apply.



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