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Strategic Account Manager

1 month ago

Morehead, Kentucky, United States Exact Sciences Full time

About the Role

Exact Sciences is seeking a highly skilled Senior Health Information Technology (HIT) Strategic Account Manager to play a leadership role in supporting and promoting health information technology initiatives. The successful candidate will work closely with account managers and C/D Suite leaders to identify opportunities for optimizing HIT technologies and improving CRC screening rates.

Key Responsibilities

  • Act as a technical expert to the SAM/NAM team and HQ to help them understand the application of appropriate Health IT strategies and use of Health IT resources.
  • Align EXAS HIT capabilities with customer EHR capabilities to advance CRC screening rates.
  • Exhibit deep and actionable insights about customers and local market dynamics.
  • Assist marketing in developing new resources and tools for use in-market.
  • Identify and develop HIT market shaping opportunities between EXAS and relevant HIT vendors, influencers, policy makers, customers, or multiple stakeholders within key market ecosystems.
  • Provide educational support to the broader EXAS account team regarding HIT existing capabilities and emerging trends/implications.
  • Establish relationships with high-priority decision makers, Key Opinion Leaders, C-Suite, in health information technology to facilitate access to Cologuard and influence/change to CRC screening protocols.
  • Work collaboratively with cross-functional teams to uncover opportunities and/or uncover underlying or unexpressed clinical/customer technology needs.
  • Deliver regular business reviews with the Account Team and HIT leadership.
  • Create business plans including opportunity development, strategic account targeting and planning, and developing competitive strategies to successfully meet sales goals.
  • Ensure key stakeholders, marketing, lab, medical affairs, market access, and operations, are fully briefed and aligned on relevant business opportunities.
  • Align Exact Sciences HIT capabilities with customer EHR capabilities.
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Support and comply with the company's Quality Management System policies and procedures.
  • Regular and reliable attendance.
  • Ability to travel 50% of working time away from work location, may include overnight/weekend travel.

Requirements

  • Bachelor's degree in business administration, marketing, healthcare, or related field.
  • 10+ years of experience working in health information technology, marketing, or commercial field.
  • Basic computer skills to include Internet navigation, Email usage, and word processing.
  • Ability to meet any requirements set by healthcare facilities for access to those facilities (e.g., vaccination requirements, mask requirements, etc.).
  • Authorization to work in the United States without sponsorship.
  • Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

Preferred Qualifications

  • Strong IT acumen & knowledge of HIT platforms and applications.
  • Strong knowledge and understanding of how HIT is currently leveraged in the US market and within health systems.
  • Demonstrated success in establishing, developing, and maintaining relationships; influencing others.