Lead Field Application Scientist

4 weeks ago


Woburn, Massachusetts, United States Spear Bio Full time
Job Description

Job Title: Lead Field Application Scientist

Company: Spear Bio

Location: Woburn, MA

Job Type: Full-time

Job Category: Science

About Us: Spear Bio is an innovative leader in providing scalable solutions for ultra-sensitive protein biomarker measurements.

Job Summary: We are seeking a highly driven and intellectually curious Lead Field Application Scientist to join our Application Support team. As a key member of our Commercial Team, you will be responsible for product and technical support of all Spear Bio solutions for customers and strategic partners.

Responsibilities:

  • Lead day-to-day technical support and customer interactions to ensure customer success.
  • Responsible for technical account management of specific large and strategic customers.
  • Lead pre-sales activities conducting presentations on Spear Bio products, technology, and platform to customers in support of business development and distribution partners.
  • Perform laboratory experiments following defined protocols and company procedures for existing or new products in support of customer applications.
  • Identify and summarize opportunities for new product features and workflows.
  • Provide support and training to distribution partners and their application scientists and sales teams.
  • Provide deep product knowledge in support of customer operations.
  • Triage and lead escalated engagements involving product and application challenges that cannot be solved by core Field Application Scientists leading key customers to solutions.
  • Develop technical customer content with inputs from internal and external partners, including new data & application notes, new workflows, and assay solutions.
  • Work cross-functionally to lead and create external technical documentation including IFUs, product data sheets, and application note production.
  • Participate in voice of customer activities by summarizing pain points and potential solutions as inputs of the new product development process in collaboration with Product Management.
  • Identify opportunities for process optimization within the Application Support function to enhance efficiency and customer satisfaction and communicate findings to Head of Application Support.
  • Ability to take on people management responsibilities of Field Application Scientists.
  • Maintain up-to-date knowledge on competitors and key applications and develop operational and commercial strategies for the successful adoption of Spear Bio products.
  • Represent Spear Bio and present at conferences, tradeshows, and academic lectures.

Requirements:

  • PhD in Biology, Biochemistry, Neuroscience, or Bioengineering with extensive immunoassay experience, and similarly relevant BS/MS with >2-3 years' industry field applications experience.
  • Strong network in drug development, academic, and contract research world is preferred.
  • Strong understanding of immunoassay technologies, methods, and strategies.
  • Liquid handling and automation experience preferred.
  • In-depth knowledge in immunology, oncology, or neurology preferred.

General Requirements:

  • Strong analytical and problem-solving skills.
  • Ability to maintain sustained attention to details.
  • Excellent communication skills: interpersonal (verbal), writing, and designing presentations.
  • Ability to convey information in a clear and concise manner.
  • Strong leadership skills with a demonstrated ability to work collaboratively and in teams.
  • Ability to travel (up to 50%).

About the Company: Spear Bio is a high-growth startup company that provides equal opportunity in employment to all persons. We are committed to creating a diverse and inclusive work environment.

How to Apply: If you are a motivated and results-driven professional with a passion for immunoassay solutions, please submit your application to join our team.



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