Customer Service Representative
1 week ago
YoungWilliams is seeking a highly skilled and experienced Customer Service Representative to represent our organization and provide exceptional customer service to both internal and external customers. This role requires strong communication, problem-solving, and time management skills, as well as proficiency with multiple computer systems and the ability to work in a fast-paced environment.
About the Role:
This position involves answering telephone inquiries, responding to citizen inquiries related to public assistance programs, and providing quality customer service to all callers. You will be responsible for entering applications into the Rapid Data Entry system, screening applicants to determine if existing cases exist or applications are pending, and assisting other Customer Service Representatives as needed. Additionally, you will use complex computer systems to research, validate, update, and maintain case information, provide information to callers regarding rights and responsibilities, and maintain accurate files, records, and reports to document communication, compliance, and resolution of issues.
Requirements:
To be successful in this role, you will need a High School Diploma, GED, or equivalent experience, with a Bachelor's degree in a human services field preferred. You must have one year of minimum data entry experience or other related fields, be able to type 50 WPM minimum, and possess excellent organizational, interpersonal, written, and verbal communication skills. You will also need to be comfortable with heavy computer usage, multitasking while using multiple computer screens, programs, and interfaces, and handling multiple processes and maintaining a courteous and professional manner during calls. Ability to work in a team environment and independently is essential. Fluency in Spanish and English is required, and successful completion of YoungWilliams' Bilingual certification is preferred.
Estimated Salary Range:
$45,000 - $60,000 per annum, depending on experience.
-
Customer Service Representative
1 week ago
Martinsville, Virginia, United States Chick-fil-A - Martinsville Full timeWe are seeking a Customer Service Representative to join our team at Chick-fil-A - Martinsville. In this role, you will be the face of our company and provide quality service and hospitality to our guests.Job OverviewThis is a full-time or part-time restaurant job that offers a great work environment, fair pay, education scholarship opportunities, awesome...
-
Customer Service Representative
1 week ago
Martinsville, Virginia, United States YoungWilliams Full timeSalary: $17-$18 per hour, Bonus OpportunitiesA dynamic opportunity awaits you at YoungWilliams!We are seeking a highly skilled Bilingual Customer Service Representative to join our team. In this role, you will be the face of our organization, providing exceptional service to internal and external customers via phone calls.About the Position:...
-
Banking Service Representative
1 week ago
New Martinsville, West Virginia, United States WesBanco Bank Inc. Full timeWe are seeking a dedicated and skilled Part-time Banking Service Representative to join our team at WesBanco Bank Inc.This is a part-time opportunity with an estimated salary of $18.75 per hour, based on the location in New Martinsville, West Virginia.The successful candidate will be responsible for providing excellent customer service, processing...
-
Fuel Station Associate
7 days ago
New Martinsville, West Virginia, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused Fuel Station Associate to join our team at Walmart. As a key member of our fuel station operations, you will play a critical role in ensuring the success of our customers and the overall performance of our store.About This RoleIn this fast-paced and dynamic environment, you will be responsible...
-
Part-time Banking Representative
7 days ago
New Martinsville, West Virginia, United States WesBanco Bank Inc. Full timeJob SummaryWe are seeking a highly motivated Part-time Banking Representative to join our team at WesBanco Bank Inc. in New Martinsville, West Virginia.Key Responsibilities:Customer Service: Provide excellent customer service while identifying sales opportunities and performing account transactions.Transaction Processing: Accept and accurately process all...
-
Commercial Lines Insurance Account Manager
6 days ago
Martinsville, Virginia, United States The Workplace Advisors Full timeThe Workplace Advisors is seeking a highly skilled Commercial Lines Customer Service Representative to join our team. This role offers an exciting opportunity to build strong relationships with commercial clients, grow their business, and provide exceptional service.About The AgencyWe are a community-focused insurance agency dedicated to providing quality...
-
Martinsville, Virginia, United States Nielsen Ford Full timeJob SummaryWe are seeking a highly skilled and experienced Automotive Service Technician to join our team at Nielsen Ford. As a key member of our service department, you will play a vital role in delivering exceptional customer experiences and ensuring the highest quality workmanship on every vehicle that comes into our shop.
-
Walmart Store Associate
3 days ago
Martinsville, Virginia, United States Walmart Full time**Job Summary**We are seeking an energetic and detail-oriented Retail Sales Representative to join our Walmart team.Key responsibilities include:Walking up to 5 miles daily while fulfilling online customer ordersReviewing customer orders, locating and selecting merchandise on the salesfloorEnsuring customer satisfaction through efficient order...
-
Insurance Account Manager
3 days ago
Martinsville, Virginia, United States The Workplace Advisors Full timeAbout The Agency:The Workplace Advisors is a professional agency dedicated to delivering exceptional insurance solutions. Since our inception, we have been committed to helping individuals, families, and businesses secure quality insurance coverage.We prioritize customer engagement, providing personalized service and guidance to ensure our clients receive...
-
Medical Director for Primary Care
4 days ago
Martinsville, Virginia, United States HarmonyCares Full timeAbout HarmonyCaresHarmonyCares is a leading provider of home-based primary care services. Our mission is to deliver personalized, quality-based healthcare to patients who face challenges in accessing traditional care settings.As a family of companies, we offer a comprehensive range of services including HarmonyCares Medical Group, HarmonyCares Home Health,...
-
Dialysis Nurse Travel Position in Virginia
7 days ago
Martinsville, Virginia, United States HealthEcareers - Client Full timeTalentBurst, Inc is seeking a skilled Dialysis Nurse to fill a travel nursing position in Martinsville, Virginia.Job DetailsSpecialty: DialysisDiscipline: RNDuration: 13 weeks40 hours per weekShift: 8 hours, daysThis is a unique opportunity for an experienced RN to work with Fresenius Medical care and provide high-quality patient care. The ideal candidate...
-
Checkout Team Member
4 days ago
Martinsville, Virginia, United States Walmart Full timeAbout the PositionWe are looking for a highly motivated Checkout Team Member to join our team at Walmart. In this role, you will be responsible for processing transactions quickly and accurately, handling customer payments, and providing exceptional customer service.Key Responsibilities:Process transactions quickly and accuratelyHandle customer payments and...
-
PT Cashier Associate
1 week ago
Martinsville, Virginia, United States Food Lion Full timeAbout the Role: As a Cashier at Food Lion, you will be responsible for providing fast, easy, flexible and friendly service to customers through the achievement of Food Lion customer service standards. This includes being friendly, courteous and cooperative with other store associates. You will assist management in maintaining standards according to Front End...
-
Retail Team Member
5 days ago
Martinsville, Virginia, United States Food Lion Full timeOverview: Food Lion is a leading grocery retailer with a rich history of serving customers in the United States. Our mission is to provide high-quality products and services to our customers while fostering a positive and inclusive work environment. As a Cashier at Food Lion, you will play a critical role in achieving this mission by delivering exceptional...
-
Papa John's Pizza Crew Member
6 days ago
Martinsville, Virginia, United States Papa John's - PJ Operations Full timePizza Team Member Job DescriptionWe are currently seeking a part-time Restaurant Team Member for dayshift at Papa John's - PJ Operations. As a team player, you will be responsible for performing assigned workstation duties to ensure quality products and service delivery.Job Responsibilities:Food Preparation and ServicePerform quality food preparation, take...
-
Sales Associate and Cashier
1 week ago
Martinsville, Virginia, United States Food Lion Full timeJob Summary: Food Lion is seeking a qualified Cashier to join our team. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment. As a Cashier, you will be responsible for delivering exceptional customer service and ensuring that all transactions are handled accurately and efficiently.Key...
-
Retail Sales Associate
3 days ago
Martinsville, Virginia, United States Walmart Full timeJob Overview:We are seeking a dedicated and friendly Retail Sales Associate to join our Walmart team. As a key member of our sales floor, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to drive sales growth.About the Role:This is an exciting...
-
Retail Sales Team Member
2 weeks ago
Martinsville, Virginia, United States Belk Full time**Job Summary:**We are seeking a skilled and enthusiastic Retail Sales Team Member to join our team at Belk. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a visually appealing store environment.Key Responsibilities:Meet or exceed personal sales per hour goals by...
-
Retail Sales Associate Position
3 days ago
Martinsville, Virginia, United States Riverside Pawn Co. Inc Full timeSalary: $15.00 - $22.00 per hourRiverside Pawn Co. Inc is seeking a Full-Time Retail Sales Associate to join our team in providing exceptional customer service and sales experience. The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong desire to succeed in a retail sales...
-
Morning Shift Sales Associate
1 week ago
Martinsville, Virginia, United States GPM Investments LLC Full timeCompany OverviewGPM Investments LLC is a leading company in the retail industry, dedicated to providing excellent customer service and creating a positive work environment. Our company culture emphasizes teamwork, respect, and open communication.Salary: $12.00 per hourJob Description:We are seeking a highly motivated and enthusiastic Morning Shift Sales...