Food Service Assistant
1 day ago
As a Food Service Assistant at Advocate Health, you will play a vital role in ensuring the dietary needs of our patients are met. This position requires strong communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.
Main Responsibilities:
- Patient Meal Coordination: Ensure that patient meals are delivered accurately and on time. This includes verifying diet and meal accuracy at point of service and retrieving soiled meal trays from patient areas.
- Dietary Support: Assist patients with room service and communicate effectively with nursing, room service operators, and kitchen staff to clarify orders and provide prompt service.
- CBORD and Care Connection: Utilize these systems to achieve meal selection, process diet orders, and changes. This includes seeking new training and knowledge of CBORD and utilizing manuals and technical support.
- High-Quality Patient Service: Provide excellent patient service by distributing patient trays and nourishments, verifying diet and meal accuracy, and communicating with patients and staff.
Requirements:
- 6 months to 1 year experience in hospitality industry or customer service experience preferable
- Ability to speak, read, and write English clearly and proficiently
- Basic computer skills (data entry) and math skills (conversions of oz, cc, ml)
- Ability to communicate effectively and work in a team environment
Working Conditions:
- Flexible work hours between 5:00 A.M. and 8:30 P.M., including weekends and holidays
- Ability to walk for significant periods of time and lift up to 50 pounds occasionally with assistance
- Ability to handle various tasks simultaneously and work in a fast-paced environment
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