Benefits Account Manager

7 days ago


Wheeling, Illinois, United States Alera Group Full time
About the Role

Alera Group is seeking an experienced Account Manager - Employee Benefits to join our Key Accounts Team. As a key member of our team, you will be responsible for coordinating the placement and service of employee benefits for our clients.

Key Responsibilities
  • Work closely with advisors and staff to onboard new business and complete renewal processes by following established workflow procedures and best practices.
  • Maintain accurate and complete client files, including policy information, activities, attachments, and correspondence.
  • Collaborate with advisors and internal departments to execute the service strategy for each client.
  • Assist in the RFP process, compare carrier proposals, and provide a summary of programs and options to support clients in making informed decisions about insurance programs.
  • Develop and deliver Open Enrollment and New Hire presentations.
  • Stay up-to-date on vendor/carrier plans and programs, industry trends, and legislation.
  • Provide exceptional client service and support, responding to inquiries and engaging internal resources as needed.
  • Develop and maintain positive working relationships with coworkers and insurance carriers.
Requirements
  • Knowledge of medical, dental, vision, and ancillary benefits.
  • Microsoft Office experience required (Excel, Word, PowerPoint).
  • HRIS system familiarity is a plus.
  • Detail-oriented, with a sense of urgency, problem-solving skills, and excellent communication abilities.
About Alera Group

Alera Group is an independent, national insurance and financial services firm created through the merger of 24 like-minded firms. We offer comprehensive benefits to our employees, including medical, dental, STD, LTD, and life insurance, 401k, paid time off, and more.

We are an equal opportunity employer and welcome applicants from diverse backgrounds. If you're a California resident, please review the California Consumer Privacy Act prior to applying.



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