Customer Service Ambassador

5 days ago


Denver, Colorado, United States Peerless Marketing Full time
Job Description

The Customer Care Representative is a vital role within our organization, serving as the primary point of contact for customers. With exceptional communication skills and a customer-centric approach, this individual will provide timely and accurate responses to inquiries, ensuring seamless interactions and fostering long-term relationships.

This position is an on-site opportunity available immediately, offering a unique chance to join our dynamic team and contribute to our commitment to excellence.

Key Responsibilities:

  • Establish and maintain strong customer relationships through one-on-one interactions and serve as the primary contact
  • Collaborate cross-functionally with sales departments to effectively resolve product and account-related issues
  • Initiate daily contact with potential customers and convert a targeted percentage to new sales accounts
  • Analyze customer problems, identify root causes, and utilize company tools and resources to determine resolutions
  • Maintain accurate and confidential customer information, updating records as necessary
  • Embodies our core values and embodies our commitment to excellence in all customer interactions, client meetings, brainstorming sessions, sales targets, and projects

As a forward-thinking organization, we prioritize mentorship, coaching, and constructive feedback to empower our team members to become future managers and leaders.

Requirements:

  • Previous experience in customer service or sales environments
  • Excellent communication, interpersonal, and active-listening skills
  • Punctual, dependable, and professional with a positive attitude
  • Able to thrive in team settings and exhibit a growth mindset

Perks:

  • Competitive commission packages
  • Career advancement opportunities
  • Fostered close-knit, family-oriented team culture
  • High-energy, entrepreneurial office environment
  • Future travel opportunities to various destinations


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