Guitar Center Repair Technician
7 days ago
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
We believe in creating inclusive environments that put our customers first, all while fulfilling our mission. As a key member of our team, you will play a vital role in providing exceptional customer experiences and driving business growth through outstanding craftsmanship and service.
Job DescriptionRole Summary: We are seeking an experienced Guitar Repair Technician to join our team. The ideal candidate will have a skilled understanding of repairing guitars and be able to provide maintenance and repair services on customer-owned instruments with a high level of craftsmanship.
The successful candidate will interact with customers, ensuring a positive customer experience, service customer-owned instruments, maintain store-owned gear, complete warranty repair work, and perform additional duties as assigned.
Key Responsibilities:
- Provide exceptional customer service, resolving issues promptly and professionally
- Maintain store-owned gear and perform routine maintenance tasks
- Complete warranty repair work and ensure timely completion of repairs
- Assist with other duties as assigned by management
To be considered for this role, you must have a skilled understanding of repairing guitars and possess excellent customer service skills. Foundational product knowledge on Guitar Center products is also preferred.
What We Offer:
- A competitive salary range of $45,000 - $65,000 per year, depending on location and experience
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Comprehensive benefits package, including medical, dental, vision, and 401(k) matching
Guitar Center offers a unique opportunity for musicians to balance work and personal pursuits. We provide robust benefits and perks, including gig leave, employee discounts, and tuition reimbursement options. Our commitment to diversity, equity, and inclusion ensures a welcoming and inclusive environment for all employees.
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