Leader of Operational Excellence

2 weeks ago


Spokane, Washington, United States Amazon Full time
About the Role

We are seeking an experienced Operations Team Lead to join our dynamic team at Amazon. In this role, you will play a key part in driving operational excellence and ensuring the highest levels of safety, quality, and customer satisfaction.

Responsibilities
  • Support, mentor, and motivate your hourly workforce to achieve exceptional performance.
  • Manage safety, quality, productivity, and customer delivery promises with precision.
  • Collaborate with support teams to develop plans that meet business objectives and drive growth.
  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach in a fast-paced environment.
  • Work in an environment where the noise level varies and can be loud.
  • Work in an environment that is subject to variable temperatures and weather.
  • Continuously climb and descend stairs (if applicable).
Requirements
  • 2+ years of employee and performance management experience.
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
  • Preferred qualifications include 1+ years of performance metrics, process improvement, or lean techniques experience.
Compensation

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,400/year in our lowest geographic market up to $100,000/year in our highest geographic market. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.


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